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Gerald Ford of North Aurora

North Aurora, IL

4.8
165 Reviews
Call Dealership (630) 907-3100

208 Hansen Blvd

North Aurora, IL

60542

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165 Reviews of Gerald Ford of North Aurora

July 05, 2025

Had my car serviced. They have a valet service that picks up your car and drops it off from and to home. I think Gerald should promote this service more as some of us More

by Geneva King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in service dept
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Jul 05, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful feedback, Geneva! We truly appreciate you highlighting our valet service, as it's designed to make life easier for busy individuals like yourself. I am glad to hear that Larry and our service team met your expectations. Your recommendation to promote this service more is valuable, and we will certainly take it into consideration. We look forward to serving you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

July 01, 2025

Friendly, honest and easy process from start to finish. Very pleased with the salesman Fabian and the general manager, Tom.. made things quick and easy More

by jennifer.pecor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian, Jeff Gerald, Tom Kastrati
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Jul 01, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your fantastic review, Jennifer! I'm thrilled to hear that you had a friendly and easy experience with both Fabian and Tom at Gerald Ford. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 30, 2025

They were awesome as always. Thanks to Christopher again. Appreciate you. Thank you so much. More

by mellissa1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
Jun 30, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words, Mellissa! I'm thrilled to hear that you had another great experience with us at Gerald Ford. It's wonderful to know that Christopher made a positive impact on your visit. We appreciate your support and look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

June 30, 2025

The Gerald Ford team was friendly, professional, and made the whole experience smooth, easy, and genuinely enjoyable. More

by rsabal
Recommend Dealer
Yes
Employees Worked With
Frankie, Drin, Des, Tom Kastrati
Report | Print
Jun 30, 2025 -

Gerald Ford of North Aurora responded

Thank you for your feedback! I am glad that you found our team at Gerald Ford to be friendly and professional. It's great to hear we could make your experience smooth and enjoyable. We look forward to assisting you again soon. Sincerely, Tom Kastrati General Manager Gerald Ford

June 30, 2025

Great service, great people, and great selection of cars. Made the car buying process fast and easy. More

by Ljesse08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine Garcia
Report | Print
Jun 30, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your kind words! I truly appreciate your feedback regarding our service, team, and selection of cars. At Gerald Ford, we strive to make the car buying process as smooth as possible. We look forward to seeing you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 24, 2025

Tried the mobile service for oil change, would highly recommend it and will be using it again. Fast, showed up earlier than expected and very easy. More

by billy1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike-service
Report | Print
Jun 24, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our mobile service for your oil change. It's wonderful to know that our team was prompt and made the process easy for you. We appreciate your recommendation and look forward to serving you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

June 21, 2025

I've always been will informed when they work on my car. I bought my car there and bring my pickup to be serviced also. Friendly staff, clean waiting area and snacks to boot. I recommend Gerald Ford for pur More

by Sjholt5156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Those in the service department.
Report | Print
Jun 21, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff, clean facilities, and the services we provide at Gerald Ford. It's fantastic to hear that you feel well informed during your visits and enjoy our waiting area amenities. Your recommendation means a lot to us! We look forward to serving you again for both your car and pickup. Thanks for choosing Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

June 13, 2025

Pleasant environment for buying a car or getting it serviced. Nice folks in service, on time and not pushy. More

by fjmdonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Previous ownership
Report | Print
Jun 13, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We're delighted to hear that you had a pleasant experience at Gerald Ford while buying a car or getting your vehicle serviced. Our team strives to create a welcoming environment, and it's great to know that you found our staff to be friendly and respectful. We appreciate your feedback and hope to see you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

June 11, 2025

This is My 3rd Car from Gerald Ford Aurora the only reason I won’t go anywhere else is Manager Tom & salesperson Frankie are just Great people and treat customers Wonderfully .. I really like the way T More

by DBus4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gerald, Tom Kastrati
Report | Print
Jun 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We're thrilled to hear that you've chosen Gerald Ford Aurora for your third car purchase. Tom and Frankie truly appreciate your kind words and commitment to our dealership. We're dedicated to making every customer's experience exceptional. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

June 11, 2025

My service was smooth and easy. The staff was friendly and overall experience was great. More

by willisfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry, Jeff Gerald, Tom Kastrati
Report | Print
Jun 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful feedback, Willis! We're thrilled to hear that your service experience at Gerald Ford was smooth and easy, and that our staff made a positive impression. We look forward to welcoming you back next time! Sincerely, Tom Kastrati General Manager Gerald Ford

Jun 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Gerald Ford was smooth and easy, and that our friendly staff made a positive impact. We truly appreciate your feedback and look forward to welcoming you back in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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