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Gerald Ford of North Aurora

North Aurora, IL

4.7
144 Reviews

208 Hansen Blvd

North Aurora, IL

60542

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144 Reviews of Gerald Ford of North Aurora

March 12, 2025

They are always courteous and give excellent service. They always keep you updated on how the service is going More

by eileenupdike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Mar 12, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Eileen! We truly appreciate your feedback and are delighted to hear that you received excellent service and timely updates during your visit to Gerald Ford. We value your support and look forward to welcoming you back next time! Sincerely, Tom Kastrati General Manager Gerald Ford

March 10, 2025

Sales staff was helpful, easy to deal with, efficient, and friendly. My truck purchase was a good experience. More

by srwohlford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avlor Zebika, Tom Kastrati
Mar 10, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review! We're thrilled to hear that your truck purchase was a good experience and that our sales staff was helpful, efficient, and friendly. Your satisfaction is our priority at Gerald Ford. We look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

March 08, 2025

Great service and great attitude! They were super helpful in getting me in my dream car! More

by cjemanue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cameron, Kaine Garcia, Tom Kastrati
Mar 08, 2025 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review! We're thrilled to hear that you received great service and that our team was able to help you get into your dream car. We appreciate your kind words and look forward to assisting you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

March 03, 2025

Excellent experience. Kyle was easy to work with and it was a very time efficient purchase of a vehicle. Would absolutely recommend this dealership for anyone looking for More

by ToyotaBuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cameron
Mar 03, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m thrilled to hear that you had an excellent experience with us and that Kyle made your vehicle purchase efficient and enjoyable. We appreciate your recommendation and are grateful for your kind words about our staff. We look forward to serving you again at Gerald Ford in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

March 03, 2025

Everyone was so helpful and friendly. Marlan made the whole process easy and enjoyable. Tom and Brian made us feel very welcome and meet all our needs. Would definitely recommend this d More

by maggiestrothman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian, Tom Kastrati
Mar 04, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review, Maggie! I'm thrilled to hear that Marlan, Tom, and Brian provided you with a friendly and enjoyable experience at Gerald Ford. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

February 18, 2025

Terrible worst experience I ever had at a dealership didn’t a lot of run around More

by Jamescstewart0305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Feb 20, 2025 -

Gerald Ford of North Aurora responded

Thank you for sharing this review regarding your experience with us, James. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Todd King General Manager tking@geraldauto.com

February 17, 2025

Yery nice, very efficient and very fast. They also called with updates, in a timely manner More

by Ourabdaaa6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry
Feb 18, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words! I'm glad to hear that you found our service at Gerald Ford to be efficient and timely. We strive to keep our customers updated throughout their experience. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford

February 13, 2025

Overall good dealership. Great staff and clean dealership. It’s my go to place for servicing my Bronco. More

by carrascomateo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 13, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I’m glad to hear that you had a positive experience at Gerald Ford and that our staff made a good impression. It’s fantastic to know that we are your go-to place for servicing your Bronco. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

February 12, 2025

Easy to set up appointment. When I arrived they started right away and did all the work hints I needed done. Overall it was good. More

by Geneva King
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry in service
Feb 12, 2025 -

Gerald Ford of North Aurora responded

Thank you for taking the time to leave a review, Geneva! We're glad to hear that setting up your appointment was easy and that the team was able to start right away and complete all the work you needed. We appreciate your kind words and look forward to seeing you again at Gerald Ford for any future needs! Sincerely, Tom Kastrati General Manager Gerald Ford

February 10, 2025

Always a great experience with the Team at Gerald Ford! Always tentative to my needs and me being comfortable every time I visit. Whether it’s for a purchase of a vehicle, or service. More

by Tmorgansr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaine
Feb 11, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your wonderful review! We truly appreciate you sharing your experience with our team at Gerald Ford. It’s great to hear that you feel comfortable and well taken care of during your visits, whether for purchasing a vehicle or for service. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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