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Gerald Ford of North Aurora

North Aurora, IL

4.8
176 Reviews

208 Hansen Blvd

North Aurora, IL

60542

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176 Reviews of Gerald Ford of North Aurora

September 16, 2025

I had a wonderful experience at Gerald Ford. The manager and salesman were very helpful and professional. They have me a good deal on my trade in and on the truck I was buying. I'm very pleas More

by luigi.espo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Sep 16, 2025 -

Gerald Ford of North Aurora responded

Thank you for your kind words, Luigi! I'm thrilled to hear that you had a wonderful experience at Gerald Ford. It's great to know that our team was able to assist you with your trade-in and the purchase of your truck. We appreciate your support and look forward to welcoming you back for your next visit! Sincerely, Tom Kastrati General Manager Gerald Ford

September 15, 2025

Fast friendly service with skilled technicians at a reasonable price. I have an oil change that I waited in the very comfortable waiting area that was well stocked with snacks and water. More

by rsduerr731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 15, 2025 -

Gerald Ford of North Aurora responded

Thank you for taking the time to share your experience! I'm glad to hear that you enjoyed our fast, friendly service and that our waiting area met your expectations. At Gerald Ford, we strive to provide a comfortable environment for our customers. We look forward to seeing you again for your next oil change! Sincerely, Tom Kastrati General Manager Gerald Ford

September 04, 2025

Just leased a 2025 Mach E - outstanding team and service - very professional, accommodating and polite. Sales Mgr Tom Kastrati went out of his way to ensure we were satisfied. Will definitely be back and re More

by DrewG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Kastrati
Sep 04, 2025 -

Gerald Ford of North Aurora responded

Thank you, Drew! I truly appreciate your kind words and am thrilled to hear that you had an outstanding experience leasing your 2025 Ford Mustang Mach-E with us. It's wonderful to know that we could provide you with professional and accommodating service. We look forward to welcoming you back and helping your friends and family with their vehicle needs too. Safe driving! Sincerely, Tom Kastrati General Manager Gerald Ford

August 27, 2025

The entire staff is very helpful and never pressured you to make a purchase. Very enjoyable atmosphere and staff. More

by BJW16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Szot, Tom Kastrati
Aug 27, 2025 -

Gerald Ford of North Aurora responded

Thank you for your wonderful review! I truly appreciate your kind words about our helpful staff and the enjoyable atmosphere at Gerald Ford. It's great to hear that you felt no pressure during your visit. We look forward to welcoming you back in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

August 11, 2025

Youseff and Tom were very outgoing in showing us plenty of cars for my daughter to look at. After looking for two weeks this was our final stop and she finally found one that she wanted. The whole experien More

by JW-JODY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youseff, Tom Kastrati
Aug 11, 2025 -

Gerald Ford of North Aurora responded

Thank you for your review! I am glad to hear that Youseff and Tom made your experience enjoyable while helping your daughter find the perfect car. We appreciate your trust in Gerald Ford and look forward to welcoming you back for your next visit. Sincerely, Tom Kastrati General Manager Gerald Ford

August 07, 2025

Excellent service with integrity and a smile the Gerald Ford auto team are consistent with doing the best. More

by ThomasHMay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Dearborn is a great asset in customer service., Jeff Gerald, Tom Kastrati
Aug 07, 2025 -

Gerald Ford of North Aurora responded

Thomas, thank you for your wonderful feedback! I truly appreciate your kind words about our team's service and integrity at Gerald Ford. It's our goal to provide the best experience possible, and we're glad to hear you had such a positive one. We look forward to seeing you again soon! Sincerely, Tom Kastrati General Manager Gerald Ford

July 21, 2025

My experience was exceptional; attentive staff, knowledgeable, friendly, and easy financing made it memorable. Thanks More

by Jeffmjab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian was amazing , Jeff Gerald, Tom Kastrati
Jul 21, 2025 -

Gerald Ford of North Aurora responded

Thank you so much for your fantastic review! I'm thrilled to hear that your experience with our attentive staff and easy financing was exceptional. We strive to create memorable moments for our customers at Gerald Ford. We look forward to seeing you again! Sincerely, Tom Kastrati General Manager Gerald Ford

July 14, 2025

Great service. A little longer wait time for an oil change but worth while. I would like to receive coupons for service maintenance if possible More

by johndaukus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 14, 2025 -

Gerald Ford of North Aurora responded

Thank you for your review, John! We're glad to hear that you found our service worthwhile, even with the longer wait time for your oil change. We strive to provide great experiences, and your feedback is appreciated. Regarding coupons for service maintenance, please feel free to reach out to us directly, and we'll be happy to assist you. We look forward to seeing you again at Gerald Ford! Sincerely, Tom Kastrati General Manager Gerald Ford

July 11, 2025

This was my first time purchasing a new vehicle. Avlor and Aurelio made sure that it was an amazing experience. They really stuck it out with us to ensure we were matched with the right car and deal More

by jonesramon3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avlor. Aurelio.
Jul 11, 2025 -

Gerald Ford of North Aurora responded

Thank you, Ramon! I'm happy that your first experience purchasing a new vehicle was amazing with the help of Avlor and Aurelio. It's great to know they went above and beyond to ensure you found the right car and deal, even staying late to assist with your insurance. We appreciate your feedback and hope to see you again at Gerald Ford for your next automotive needs. Sincerely, Tom Kastrati General Manager Gerald Ford

July 11, 2025

Jonathan Woods was extremely helpful throughout the whole process. I originally called four dealerships and he was the only person that answered my questions & followed up promptly. He also proactively t More

by Ken.benson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Woods
Jul 12, 2025 -

Gerald Ford of North Aurora responded

Thank you for your fantastic review, Ken! We're thrilled to hear that Jonathan provided you with such helpful service and kept you informed about your truck's progress. We appreciate your business and are glad that you chose Gerald Ford. We look forward to serving you again in the future! Sincerely, Tom Kastrati General Manager Gerald Ford

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