Gengras Volvo East Hartford

Awesome all around experience. Went out of their way to make themselves available to us. The car is great and was totally worth the drive. make themselves available to us. The car is great and was totally worth the drive. More

Vecdet is very easy and friendly to work with, and honestly he is the major reason we bought this beautiful Volvo XC60 at Gengras Volvo. He found the vehicle which fit us best and figured how to get t honestly he is the major reason we bought this beautiful Volvo XC60 at Gengras Volvo. He found the vehicle which fit us best and figured how to get the best price for us, Me and my wife truly appreciate the business he offered us and will keep in touch with him further as good friend! More

This is the first auto I've purchased from your dealership and my experience has thus far been excellent. I am hoping that your level of service continues to remain high. dealership and my experience has thus far been excellent. I am hoping that your level of service continues to remain high. More

This was the third Volvo that we have purchased with Gengras. We have always worked with Sal Guerrera and he is always very helpful and wonderful to work with. Really, everyone at Gengras is very profes Gengras. We have always worked with Sal Guerrera and he is always very helpful and wonderful to work with. Really, everyone at Gengras is very professional and a pleasure to deal with when purchasing a car or having it serviced. More

Great Job!!!! We love the car as much as we have the previous 13. volvox are a great car, and Gengras has always been an exceptionL dealership to work with. previous 13. volvox are a great car, and Gengras has always been an exceptionL dealership to work with. More

The tone set by this Dealership and its staff was evidenced from the very first meeting to the pick-up and delivery of the vehicle - one of professionalism, trust , and true caring for the customer's evidenced from the very first meeting to the pick-up and delivery of the vehicle - one of professionalism, trust , and true caring for the customer's experience. Many vehicles pass through a Dealership, only "one" passes to the customer. Gengras has made that transition from the "many" to the "one" and this "One" is grateful. More

Jeff Swierbutowicz was simply wonderful to work with. For starters, he was very open, honest and at ease. He was also extremely knowledgeable and truly helpful. How refreshing it was to be in the midst of go starters, he was very open, honest and at ease. He was also extremely knowledgeable and truly helpful. How refreshing it was to be in the midst of good sales people that really know their product well- inside, outside and side by side! Jeff was absolutely familiar with detailed differences between the two models I had interest in, as well as how Volvo sets them self apart from so many other brands. Jeff helped me find the vehicle that fits all my needs and looks great too! This happy customer may not return for a sale soon, but will in the meantime spread the good word about Gengras Volvo in East Hartford! Great people! Great product! More

Vecdet made the car buying experience relaxed and stress free. The entire staff was friendly and very professional. They worked hard to get me a good deal on my new car and trade-in. free. The entire staff was friendly and very professional. They worked hard to get me a good deal on my new car and trade-in. More

Purchased an extended warranty when I purchased my Ford Explorer from Gengras Lincoln Mercury, last year my low battery light came on took in to the dealer, they called and told me that it was not covered Explorer from Gengras Lincoln Mercury, last year my low battery light came on took in to the dealer, they called and told me that it was not covered because of corroded wires and that it would cost me $500.00, I told them that made no sense to me and that I would like them to take another look, next thing I know is I'm getting a call that they repaired and I owe $500.00, when I told them that I didn't authorize the repair they told me it was a miscommunication, no sooner did I leave the service center the low battery light came on again, back in to the service center again well hard to believe this time is was the alternator and it was covered under the warranty, hmmm, seems to me that the alternator was the problem the whole time, can't trust this service center and when my warranty is up i will not go back, unfortunately my engine light came on when on vacation, so I had it checked out in SC and was told it was the evaporator pressure switch, when we returned from vacation I called Gengras for an appt, again still under warranty, I told them what was wrong and left it there for the day, they called me at 3:00 to tell me they can not fix because they are no longer a ford authorized service center and they don't have the equipment to diagnose and fix the problem, REALLY!!!! What a waste of my time, so they told me I would have to take it to another Ford authorized dealer they told me Hoffman Ford was down the street but suggested I take it to either a ford dealer in Glastonbury or one in Windsor. To bad Gengras USED to give good service, now VERY BAD service and VERY BAD customer service, my suggestion take your business to someone that cares More

I had done most of the shopping online. The vehicle I purchased was well represented on the website. The condition was very close to that depicted in the add. (A few more scratches and the interior detai purchased was well represented on the website. The condition was very close to that depicted in the add. (A few more scratches and the interior detailing was acceptable). Your staff was attentive to our concerns and needs. All in all it was a good experience. You have a dealership that I would recomend. Dave Isleib More