Gengras Subaru Torrington

Ralph was kind, patient and helpful.He offered me Ralph was kind, patient and helpful. He offered me several choices for a loaner and made sure I was happy. I would come here again. Ralph was kind, patient and helpful. He offered me several choices for a loaner and made sure I was happy. I would come here again. More

Everyone made the process very easy. I couldn’t be happier with my car and with everyone at Center Subaru. They said it would be easy and they were right happier with my car and with everyone at Center Subaru. They said it would be easy and they were right More

Excellent service! They offer their customers to stop by at our convenience to get an oil change. Everyone is profess& pleasant. Fast service. great waiting area Too at our convenience to get an oil change. Everyone is profess& pleasant. Fast service. great waiting area Too More

The staff at center subaru made it easy while dropping my car off to get repaired, and returning for pick up. Center Subaru is the best!!! car off to get repaired, and returning for pick up. Center Subaru is the best!!! More

I tried to get my car in to Haddad Subaru in Pittsfield , where I purchased it ,and they couldn’t see the car for three weeks. Center saw me within a week and gave me a loaner for a few hours, took care of t where I purchased it ,and they couldn’t see the car for three weeks. Center saw me within a week and gave me a loaner for a few hours, took care of two recalls and serviced it. They had the car for three hours and all I paid for was a service . was t even thinking of a loaner but Xylina Soto asked if I wanted one and I was even able to run a couple errands while I was in town . More

Excellent service.Due to coronavirus but my car down to get brakes, tires and oil change. They want to take my car within two hours completed the service within three hours and we want to give me a discoun get brakes, tires and oil change. They want to take my car within two hours completed the service within three hours and we want to give me a discount.Have use the service department since I purchased my car, very happy with their service More

Excellent service I brought my car in for service while I waited, and the team went above and beyond my expectations. On time, friendly and professional. Thank you I brought my car in for service while I waited, and the team went above and beyond my expectations. On time, friendly and professional. Thank you More

Recall service was excellent They were extremely professional, friendly,l and made the experience seamless. I brought my Impreza in for a recall service and I was given a rental c They were extremely professional, friendly,l and made the experience seamless. I brought my Impreza in for a recall service and I was given a rental car for two days. They were very good at communicating with me throughout the process and I would highly recommend them to anyone looking for a Subaru (or any car for that matter) More

So friendly! Make you feel just like family! Every time I have to come in for a service, call with any questions the staff is always so helpful and accommodating. I have a very unique work schedu Every time I have to come in for a service, call with any questions the staff is always so helpful and accommodating. I have a very unique work schedule making appointment around their open hours tricky but they were more than useful in working with me to have all my recalls and necessary services handled. I am by any means not a "car person" but I always appreciate how everyone I've ever dealt with has taken the time to explain the condition of my vehicle and what exactly needs to be done as well as the costs upfront. I have a lease through these guys and every service for maintenance is a breeze. I recommend this dealership to anyone interested in being in a first time lessee for a painless experience. Imagine a place where people that work with people do so as efficiently and empathetically as possible. More

I recently worked with Mike Katz when I used Center Subaru's Express Service. He was very friendly. They performed an oil change, tire rotation, and he suggested I should have two filters changed (whic Subaru's Express Service. He was very friendly. They performed an oil change, tire rotation, and he suggested I should have two filters changed (which are not inexpensive items). I trusted Mike's opinion, and when I picked up the car, he was able to show me pictures on his computer of both dirty filters- and they looked bad! Thank you Mike for your friendly personality and a job well done! More