Genesis of Wayne

The people in the service department were excellent. A special shout out to Guary who helped me beyond. he diagnosed my problem in 3 hours and most importantly he treated me with courtesy in the old sch A special shout out to Guary who helped me beyond. he diagnosed my problem in 3 hours and most importantly he treated me with courtesy in the old school format. He returned calls and was there with any questions I may have had. More

My car was in for service. I waited 6weeks to get it back and my car is worse then it went in for. Left hoses off and clamps to I have coolant leaks all over my engine . It now I waited 6weeks to get it back and my car is worse then it went in for. Left hoses off and clamps to I have coolant leaks all over my engine . It now has burning inside the intake manifold. Left gaskets unsealed. Please dnt buy from this dealership. Poor service. 2800.00 in the hole, and now I'm trading it in for a better car, more reliable customer service. Never again will I buy from Genesis. More

We bought a used Genesis. Dealer did not disclose 2 recalls one for safety and also stated in writing they completed the CPO check and then tried to get us to pay over $2000 Dealer did not disclose 2 recalls one for safety and also stated in writing they completed the CPO check and then tried to get us to pay over $2000 to have it certified. Complained to Genesis corporate and they did nothing. Do NOT buy from this dealer. Now initiating legal action. More

Professional and enjoyable experience thanks to Sharf. He was very knowledgeable and easy to work with. Made the whole experience seamless also thanks to Sal. His manager. Great team. He was very knowledgeable and easy to work with. Made the whole experience seamless also thanks to Sal. His manager. Great team. More

Jeff Fore & his sales manage Sal made for a smooth/quick auto buying experience. The finance person who I think her name was “Tomi“was extremely knowledgeable & made the transfer of my trade in car and pur auto buying experience. The finance person who I think her name was “Tomi“was extremely knowledgeable & made the transfer of my trade in car and purchase new car a very memorable experience. It only took less than 10 minutes to sign all of the documents. A ++++++ for all at Genesis of Wayne. More

Sharf did a very good job of helping me with the purchase of a GV80. I love the car. of a GV80. I love the car. More

After visiting Wayne Genesis to kick-off the rectification of paperwork, it has become apparent that my previous experiences with my vehicle and sales does NOT reflect this location's current te rectification of paperwork, it has become apparent that my previous experiences with my vehicle and sales does NOT reflect this location's current team. It reflects the original building management of Wayne Automall Hyundai which is no longer present at this location. I have since removed those concerns from this review and migrated them to only the Hyundai page. My visit today went well and I was accommodated immediately. I discussed the major outstanding issues with my vehicle (missing CPO from purchase through Wayne Hyundai) and was assured that a solution will be met. Both Sal and Andy were excellent to work with and understood my concerns. I look forward to rectifying these issues and will update this review as things progress. The service provided by the new team here is more in line with what I expected when I first bought the car. Hoping they are able to expand and open their own service center in the future too! More

This is the most disloyal dealership that I have known. They lie and try to overcharge you on everything. I live in Wayne and figured that I would give my business to a local company. My suggestion is to r They lie and try to overcharge you on everything. I live in Wayne and figured that I would give my business to a local company. My suggestion is to run away from them. More

I stopped in to look into leasing a G80. Eduardo greeted us and was very pleasant. He let me and my wife test drive 2 different models and then led us back in to sit at his desk. That's when Eduardo greeted us and was very pleasant. He let me and my wife test drive 2 different models and then led us back in to sit at his desk. That's when our experience turned. After asking me a few questions, I think he could tell I had never leased a car before. He left to speak with his manager and returned with a printout of prices which were sky high. My wife and I almost fell over. Did he think we wanted to purchase the car? Anyway, we politely declined to make a deal, and after speaking directly to the manager, we went on our way. After getting home and doing more research, we learned they were totally going to rip us off. Not by a little. It would have been a huge score on their part if we made that deal. I still don't know what numbers they were using to calculate their offer, but they were extremely inflated. We decided to lease from another dealership and had a much better experience. More

This dealership is the most horrible dealership I have ever had the misfortune of dealing with. Do yourself a favor and find another one to deal with. ever had the misfortune of dealing with. Do yourself a favor and find another one to deal with. More