1935 Route 23S
Wayne, NJ 07470
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The people in the service department were excellent. A special shout out to Guary who helped me beyond. he diagnosed my problem in 3 hours and most importantly he treated me with courtesy in the old school format. He returned calls and was there with any questions I may have had.
My car was in for service. I waited 6weeks to get it back and my car is worse then it went in for. Left hoses off and clamps to I have coolant leaks all over my engine . It now has burning inside the intake manifold. Left gaskets unsealed. Please dnt buy from this dealership. Poor service. 2800.00 in the hole, and now I'm trading it in for a better car, more reliable customer service. Never again will I buy from Genesis.
We bought a used Genesis. Dealer did not disclose 2 recalls one for safety and also stated in writing they completed the CPO check and then tried to get us to pay over $2000 to have it certified. Complained to Genesis corporate and they did nothing. Do NOT buy from this dealer. Now initiating legal action.
Professional and enjoyable experience thanks to Sharf. He was very knowledgeable and easy to work with. Made the whole experience seamless also thanks to Sal. His manager. Great team.
Jeff Fore & his sales manage Sal made for a smooth/quick auto buying experience. The finance person who I think her name was “Tomi“was extremely knowledgeable & made the transfer of my trade in car and purchase new car a very memorable experience. It only took less than 10 minutes to sign all of the documents. A ++++++ for all at Genesis of Wayne.
Sharf did a very good job of helping me with the purchase of a GV80. I love the car.
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