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Genesis of Waipio

Waipahu, HI

4.7
35 Reviews
Call Dealership (808) 678-5100

94-1299 Ka Uka Blvd

Waipahu, HI

96797

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35 Reviews of Genesis of Waipio

January 16, 2024

Dealership was great. Salesman were very accommodating and I felt no pressure from them to make a sale. More

by DarrylC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Smiley, Sean Charlston, Wilber Bergado
Report | Print
Jan 17, 2024 -

Genesis of Waipio responded

Aloha DarrylC, Thank you so much for leaving us this nice review. Your positive feedback truly means a lot to our team, and we are glad to hear that you were satisfied with your experience! Mahalo, Genesis of Waipio

December 05, 2023

The concierge service is a fantastic service I recently used. Talk about convenience! This is an awesome service I value very much and appreciate! More

by MO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Martin, Service Valet
Report | Print
Dec 06, 2023 -

Genesis of Waipio responded

Aloha MO, We really appreciate you taking the time to leave us this wonderful review. As always, our team strives to provide only the best experience to our guests, and we are happy to know that you were satisfied with your visit! Mahalo, Genesis of Waipio

November 25, 2023

Great service department. Easy to set up service appointments and good communication on status of vehicle. They should offer loaners for customers though, regardless of when c More

by Pkchongie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Smiley, Gina Kaneaiakala, Nicole Yago, Sheree Ann Dacuycuy
Report | Print
Nov 29, 2023 -

Genesis of Waipio responded

Aloha Pkchongie, Thank you very much for taking the time to let us know about your recent visit. We really appreciate all your positive feedback and comments. We are happy to hear that you were pleased with your service, and we look forward to seeing you on your next visit! Mahalo, Genesis of Waipio

October 27, 2023

Have been a Genesis owner for almost two years now. Genesis of Wapio has always provided me the best of service! More

by PeggyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago, Thomas Martin
Report | Print
Oct 31, 2023 -

Genesis of Waipio responded

Aloha PeggyD, Thank you very much for this nice review. As always, our team works hard to go above and beyond to take care of our guests, and we are happy to hear that you had an enjoyable experience here with us. We look forward to seeing you again next time! Mahalo, Genesis of Waipio

Aug 21, 2024 -

PeggyD responded

Mahalo! See you next time :)

October 20, 2023

Fantastic service. Very conscious and attentive service advisor. The visit could not have gone better. More

by bhankins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Report | Print
Oct 21, 2023 -

Genesis of Waipio responded

Aloha Bhankins, Thank you very much for taking the time to leave us this nice review. As always, our team strives to provide only the best service to our guests, and we are glad to hear that you had such a great experience here with us. We look forward to seeing you again next time! Mahalo, Genesis of Waipio

October 06, 2023

Friendly service, Nicole is busy but always finds time to get back to you with great service. More

by Alohamora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Report | Print
Oct 11, 2023 -

Genesis of Waipio responded

Aloha Alohamora, We really appreciate you taking the time to leave us all your positive feedback. As always, our team strives to go above and beyond to take care of our guests, and we are happy to hear that you were satisfied with your service. We look forward to seeing you again on your next visit! Mahalo, Genesis of Waipio

September 27, 2023

Great customer focused service. All personnel very attentive to providing excellent experience. Highly recommend service department More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago
Report | Print
Sep 28, 2023 -

Genesis of Waipio responded

Aloha John, Thank you so much for this kind review. Your positive feedback and recommendation are greatly appreciated, and we are very happy to hear that you had such a great experience here with us. We look forward to being of service to you again next time! Mahalo, Genesis of Waipio

September 11, 2023

Great customer service. They're service was quick an very efficient. For my Genesis G80 oil change, I would have liked it better if they offered or used Full Synthetic oil, More

by tomkaiawe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Mooney. *****
Report | Print
Sep 14, 2023 -

Genesis of Waipio responded

Aloha Tomkaiawe, Thank you very much for taking the time to let us know about your recent experience. We are happy to hear that you were satisfied with your service. Our guests are important to us and we want to learn how to improve. We are forwarding your response to our Service Manager, Damon Deuprey. Feel free to contact him at (808)679-3425 at your earliest convenience to discuss further. Mahalo, Genesis of Waipio

July 31, 2023

No headaches and upfront with negotiating. Made it easy. Great post sale service too. Drove me all the way home with new car and my car More

by matthewmonk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Baker, Angie Ermitanio, Henry Murillo Jr., John Kato, Mark Rogers
Report | Print
Aug 03, 2023 -

Genesis of Waipio responded

Aloha Matthew, Thank you very much for your positive review. As always, our team strives to go above and beyond to take care of our guests, and we are happy to hear that you had an excellent experience here with us. We hope you continue to enjoy your new vehicle, and we look forward to seeing you again next time. Have a wonderful rest of your day! Mahalo, Genesis of Waipio

July 28, 2023

Fast and friendly service. The work done on my care has been consistently top notch. You are able to follow the status of the work being done . More

by Ckarnella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Yago, Thomas Martin
Report | Print
Aug 02, 2023 -

Genesis of Waipio responded

Aloha Ckarnella, We really appreciate you taking the time to leave us this positive review. We are very happy to hear that our team was able to provide you with the top notch experience you deserve. We look forward to being of service to you again in the future. Have a great rest of your day! Mahalo, Genesis of Waipio

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