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Genesis of Portland

Portland, OR

4.9
34 Reviews

9008 Southwest Canyon Road

Portland, OR

97225

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Showing 34 reviews

May 29, 2025

The dealership was very welcoming and extremely professional. We were greeted immediately by Mike. He was very helpful without making us feel pressured in any way.. More

by Gracie 3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Dillon
May 29, 2025 -

Genesis of Portland responded

Thank you for sharing your experience with us at Genesis of Portland! We're delighted to hear that Mike provided a welcoming and pressure-free visit. We appreciate your feedback and hope to see you again soon!

May 24, 2025

Very pleased with all aspects of this dealership, service was no different. Everyone was very professional, thorough, and did a great job with the car More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
May 26, 2025 -

Genesis of Portland responded

Thank you for sharing your positive experience with Genesis of Portland! We're delighted to hear that our team provided professional and thorough service. We appreciate your support and look forward to serving you in the future!

May 16, 2025

Professional, on time and was returned clean inside and outside. Good communications with driver. Good paperwork to see all the checks and outcomes. More

by mbbfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 19, 2025 -

Genesis of Portland responded

We're delighted to hear that you had a positive experience with Genesis of Portland! It's great to know our team provided professional service and clear communication. Thank you for sharing your feedback, and we look forward to serving you in the future!

May 15, 2025

Since I live 200 miles from the nearest Genesis dealer I was concerned about dealing with warranty and recall issues that involve a long drive and overnight stays. Mark and his crew were nothing short of f More

by Gary.christensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in customer service.
May 16, 2025 -

Genesis of Portland responded

Gary, we're delighted to hear that Mark and the team at Genesis of Portland made your service experience so convenient. Thank you for recommending us! Safe travels on those long drives!

May 07, 2025

Our experience with Genesis has been very positive from start to finish. The employees are friendly, courteous, & professional. They answered our questions and listened to our concerns. Service has been A+ More

by Rich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaiden & Dillon
May 07, 2025 -

Genesis of Portland responded

Rich, we're pleased to hear that Kaiden and the Genesis of Portland team provided you with such a positive experience. Thank you for sharing your feedback!

May 01, 2025

Just had our Genesis picked up for a recall service. The shop and service was exceptional. They only had the car for about 3 hours. When it was delivered it had been washed, looking great. Nice job. More

by frosendale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
May 02, 2025 -

Genesis of Portland responded

We're delighted to hear that your recall service experience with Genesis of Portland was exceptional and efficient! It's great to know the team took such good care of your car. Thank you for sharing this positive feedback!

April 27, 2025

Friendly and efficient throughout sales and purchase. Easy process from beginning to end—very satisfied. More

by dvanzyl0649
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan
Apr 29, 2025 -

Genesis of Portland responded

We're delighted to hear that the sales and purchase process was smooth and satisfying for you at Genesis of Portland. Thank you for sharing your experience with us!

April 18, 2025

My recent service experience at Genesis of Portland was excellent in the following ways: 1) Michael was courteous and efficient: 2)the service technician did everything he was supposed to do carefully and More

by Lew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 01, 2025 -

Genesis of Portland responded

We're glad to hear that Michael and our service technician provided excellent service at Genesis of Portland. We appreciate your feedback regarding the atmosphere and will take it into consideration as we strive to improve every aspect of our customer experience. Thank you for sharing your thoughts with us.

April 18, 2025

Great salesperson, not pushy, follow up and communication were excellent. In and out of the dealership is n a short period of time. More

by Jmpeterson6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moonnoothorn Souliyalaovong
Apr 21, 2025 -

Genesis of Portland responded

We're delighted to hear about your positive experience at Genesis of Portland! Our team strives for efficient and seamless service. Thanks for sharing!

April 17, 2025

The Dealer provided a hassle free, friendly environment. Chris was well informed regarding the vehicle as well as options for finanacing. Finanace staff was very knowledgeable and helful. Great experience. More

by patco13
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher May
Apr 18, 2025 -

Genesis of Portland responded

We're delighted to hear that Chris and the finance team at Genesis of Portland made your experience hassle-free and enjoyable. Thank you for sharing this positive feedback, we hope you're enjoying your new vehicle!

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