My purchase and first service experience were both excellent. This experience matched my happiness with this car purchase.

As always excellent service by all that serviced our car Thanks for all your shop do

I believe the issue with my Genesis G90 was an anomaly, and whole-engine replacements are not the specialty of this dealership or any other. Especially on a car as technology-centered as the G90. I believe that Genesis of Portland handled this as well as they could, and I was very pleased with the result. I appreciate them and will certainly get my next Genesis there.

Great experience. Staff was very flexible to my emergency service and were able to perform work next day off the schedule. Appreciate that. The service provider gave the dealership tour as well. Pls bring stevia to your coffee station :)

Iwas upset to be charged $272.34 for an OIL CHANGE! When I questioned the charge I was told it included tire rotation WHICH I DID NOT REQUEST and did not need. I am surprised Genesis treats their customers in this manner.

It takes 2 or 3 calls to get through to service every time I call. Also, they are scheduling service out 3 weeks. Does not feel like premium customer support.