Genesis of Portland

just now Great location and gentle salesman Chris was. He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple tim He did not try to push any particular car. Allowed us privacy and time to discuss and then he took time to respond to all our questions, multiple times More

Great service. Friendly employees. Fast work done. Waiting areas are comfortable and have charging stations Friendly employees. Fast work done. Waiting areas are comfortable and have charging stations More

Prompt and curteous. Professional attitude and addressed all concerns. I would return for any future work that needs to be done. Professional attitude and addressed all concerns. I would return for any future work that needs to be done. More

In all our years of shopping for the right luxury vehicles, we have never had a sales person like Mike Moses. From the minute we met him he was so personable and helpful beyond our expectations. We vehicles, we have never had a sales person like Mike Moses. From the minute we met him he was so personable and helpful beyond our expectations. We can’t say enough about his professionalism and courtesy. Our purchase wasn’t in a day or two, but several weeks since we were waiting for just the right GV70! He was in constant communication with us and never once were we kept wondering!! His knowledge of the car was spot on and he was able to answer all our questions right when we asked them. In fact he is still happily answering all our questions about the advanced technology of our new car! Thank you Mike for making our experience buying at your dealership perfect! More

We were in Portland on Monday, June 9, 2025, for something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service cent something totally unrelated when we realized our Genesis was overdue for service. We're from Albany, and Portland is the closest Genesis service center, so we gave them a call to see if there was any chance we could be squeezed in. Stephen in the service department immediately made us feel like a priority. He’s helped us before and always goes the extra mile when he sees it’s us—and knows we’ve made the trip from out of town. Not only did he get us in for the oil change and tire rotation, but he also took care of a couple of other things we’d been noticing. He made sure everything was addressed and covered under warranty, which was such a relief. He was super patient when I stopped by the desk a few times to check on the car, and he walked us through everything once the service was finished. The cherry on top? He had the car vacuumed—front and back seats! That little detail meant a lot, especially since I hadn’t had time to clean it in forever. Stephen is hands-down the best person to work with in the service department. Friendly, thorough, and genuinely cares about making sure you’re taken care of. Highly recommend asking for him if you're getting your car serviced at Genesis of Portland! More

Great experience with Brodie and the team. Never felt rushed or pressured and the whole process was very professional. The facility looks great and the cars look even better. Never felt rushed or pressured and the whole process was very professional. The facility looks great and the cars look even better. More

The dealership was very welcoming and extremely professional. We were greeted immediately by Mike. He was very helpful without making us feel pressured in any way.. professional. We were greeted immediately by Mike. He was very helpful without making us feel pressured in any way.. More

Very pleased with all aspects of this dealership, service was no different. Everyone was very professional, thorough, and did a great job with the car was no different. Everyone was very professional, thorough, and did a great job with the car More

Professional, on time and was returned clean inside and outside. Good communications with driver. Good paperwork to see all the checks and outcomes. outside. Good communications with driver. Good paperwork to see all the checks and outcomes. More

Since I live 200 miles from the nearest Genesis dealer I was concerned about dealing with warranty and recall issues that involve a long drive and overnight stays. Mark and his crew were nothing short of f was concerned about dealing with warranty and recall issues that involve a long drive and overnight stays. Mark and his crew were nothing short of fantastic. We were supplied a rental care and service was great getting the car in and out in one day. I would highly recommend Genesis of Portland. More