Genesis of Northwest San Antonio

Excellent experience. Staff was knowledgeable and courteous, but not over bearing or pushy. The dealership itself is very nice. A pleasant place to spend time, which can’t Staff was knowledgeable and courteous, but not over bearing or pushy. The dealership itself is very nice. A pleasant place to spend time, which can’t be said of all dealerships. More

The entire staff was professional, courteous, and mindful of the time I had to make the deal. Overall experience exceeded my expectations. of the time I had to make the deal. Overall experience exceeded my expectations. More

After agreeing on the "out the door price" I was in the dealership too long, more than 3 hours. Thats too long! dealership too long, more than 3 hours. Thats too long! More

The staff at Genesis of NW San Antonio is superior! Especially Shane Monroe, our sales rep. He made the whole car buying experience actually enjoyable! He was so patient, informative, and helpful. I Especially Shane Monroe, our sales rep. He made the whole car buying experience actually enjoyable! He was so patient, informative, and helpful. I wanted to adopt him into our family! We also worked with Ken Flynn on financing/paperwork, he was so great and made everything easily understandable, quick, and painless! All in all it was hands down the easiest and best car shopping/buying experience we have had in our life. We are now loyal customers of Genesis NW San Antonio from here on out! Absolutely outstanding experience from start to finish! More

I didn’t like this dealership at all. I won’t ever come back. Horrible experience. I won’t ever come back. Horrible experience. More

Always a pleasant experience with the team. Glad to include Jerry to the list of professionals led by Ruben. Glad to include Jerry to the list of professionals led by Ruben. More

Poli Gonzalez was so attentive and listened to my concerns. He offered to varied option making it easier and less strssful for me. He always volunteered to follow up with list of required documents n concerns. He offered to varied option making it easier and less strssful for me. He always volunteered to follow up with list of required documents needed to complete the purchase of my first Genesis. Ken Flynn was also super at financing. He addressed all my questions and even those I didn't think to mention. Wonderful team and looking forward to Genesis service for my car maintenance. More

Worked with JC to get my GV70 serviced and I couldn’t be happier with the service experience! JC went above and beyond my expectations! Highly recommend working with him to get your car serviced. Also reall happier with the service experience! JC went above and beyond my expectations! Highly recommend working with him to get your car serviced. Also really like the standalone dealership, soooooo much better than the Hyundai dealership More

Everyone was very helpful and patient, they answered my questions and explained in further detail. I had a great experience and so happy I walked out with my new car. questions and explained in further detail. I had a great experience and so happy I walked out with my new car. More

Genesis of Northwest San Antonio worked hard to resolve any issues I had with my Genesis G90 any issues I had with my Genesis G90 More