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Genesis of Northwest San Antonio
Boerne, TX
735 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 735 reviews
April 12, 2024
2024 GV80 (2 months old) would not start 3 times, needed new battery. They could not get a new one nor assure me it wouldn’t happen again. Sold it back to them at a great loss. Beware! Battery issue is wel new battery. They could not get a new one nor assure me it wouldn’t happen again. Sold it back to them at a great loss. Beware! Battery issue is well documented on internet. You can be stranded at any time, anywhere!! More
by pddavis
Verified CustomerEmployees Worked With
Jerry, Mat
April 12, 2024
Had my two front tires replaced at the dealership a few weeks ago. We noticed while washing the car, that both tire stem caps were missing. I called the dealership and while they gave me news ones, I would weeks ago. We noticed while washing the car, that both tire stem caps were missing. I called the dealership and while they gave me news ones, I would have thought that with the concierges service plan we have they would have brought them to us. Anyway, todays customer service at the facility was top notch. More
by JAMEY.MOLSBEE
Employees Worked With
NA
April 11, 2024
I just toke my car withouth amd appointment and they serviced it rigth away, very nice waiting area, the service guy explain everything in detail and 30 minutes later, it was ready. serviced it rigth away, very nice waiting area, the service guy explain everything in detail and 30 minutes later, it was ready. More
by JPasquel59
Employees Worked With
Jerry Williams
April 11, 2024
Very professional, friendly, explained questions well. Would definitely recommend this dealership to my friends. Very happy with my experience! Would definitely recommend this dealership to my friends. Very happy with my experience! More
by DAVIDWELCH85
Employees Worked With
Jordan, Israel, Tony
April 10, 2024
Jerry was amazing and kept me informed throughout my service appointment. Definitely appreciate the entire team’s professionalism and customer service. service appointment. Definitely appreciate the entire team’s professionalism and customer service. More
by delabarbera82
Employees Worked With
Jerry Williams
April 10, 2024
I’m extremely impressed with this dealership and the professionalism across the staff. I very happy to see a full Genesis Gallery in the San Antonio area professionalism across the staff. I very happy to see a full Genesis Gallery in the San Antonio area More
by mlberry003
Employees Worked With
Jerry Williams
April 09, 2024
Overall great experience! Our sales rep, Tom, was fantastic and made sure we understood all the details. He knew the GV80 inside and out! Our sales rep, Tom, was fantastic and made sure we understood all the details. He knew the GV80 inside and out! More
by erika.james
Employees Worked With
Tom Mandavi
April 08, 2024
We purchased a GV70 and Obed was phenomenal from start to finish. Great communication and fair negotiations. Thanks so much for a great experience! finish. Great communication and fair negotiations. Thanks so much for a great experience! More
by sabrina.lopezlugo
Employees Worked With
Obed Terrazas
April 07, 2024
Tony and the rest of the staff made the entire transaction so easy! I had to come into town from hours away and everyone worked woth me and were completely transparent about every aspect of the sa transaction so easy! I had to come into town from hours away and everyone worked woth me and were completely transparent about every aspect of the sale. Pricing was straightforward and transparent and financing was as well. I would definitely buy from Tony and the rest of the team again. More
by SBROCHSTEIN
Employees Worked With
Tony Rabani
