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Genesis of Northwest San Antonio
Boerne, TX
701 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 701 reviews
Verified Customer
April 28, 2025
Poli was great, I was able to text him all the details on what I was looking for. By the time I was at the dealership. He had everything ready to go, for a smooth purchase. what I was looking for. By the time I was at the dealership. He had everything ready to go, for a smooth purchase. More
by Jeff.oracion
Employees Worked With
Poli
April 25, 2025
I do not enyoy dealing with car sales people. That said, the team at Genesis of NW San Antonio made my experience enjoyable...almost funl! There was no pressure from anyone and very little "let That said, the team at Genesis of NW San Antonio made my experience enjoyable...almost funl! There was no pressure from anyone and very little "let me ask my manager" I will go back when the time comes. More
by jim.malach
Employees Worked With
Ahmed and Andrew mostly
April 24, 2025
EXELLENT! !! Workers, and sales representatives. Very helpful, kind and caring. Beautiful experience with them. Top job !! Workers, and sales representatives. Very helpful, kind and caring. Beautiful experience with them. Top job More
by LISA MAYS/ Mickey Coleman
Employees Worked With
JC
April 24, 2025
Great vehicles! Great facility! Great service! Friendly, professional staff! = Satisfied customer Much appreciated…thanks much! Great facility! Great service! Friendly, professional staff! = Satisfied customer Much appreciated…thanks much! More
by Bull78163
Employees Worked With
JC
April 24, 2025
Had an appointment at 09:15 and the car was taken to the bay area two hours later. When I booked the appointment I was told the couldn't overbook therefore I was delayed another day. Additionally when I cal bay area two hours later. When I booked the appointment I was told the couldn't overbook therefore I was delayed another day. Additionally when I called around 4:30 PM on Tuesday afternoon and was prompted to the service department I could only leave a voice message. I explained that I needed to make an appointment as the oil level was not registering on the dip stick as the level was too low. I had to recall on Wednesday morning around 08:10 as there was no call back from the service department. Someone did answer that time but did not seem aware that I had left a message the prior afternoon. Last year, I encountered the same issue that no one answers st the service desk when I called during operational hours. More
by Linda Lancaster
Employees Worked With
Not sure
