Genesis of Northwest San Antonio

I wish I could rate it a minus 100 and a negative 10 star; enough said !!! The only ones that conducted themselves professionally were Ken Flynn (finance) and Hipolito Gonzalez (Sales Rep). On the other star; enough said !!! The only ones that conducted themselves professionally were Ken Flynn (finance) and Hipolito Gonzalez (Sales Rep). On the other hand, that walking tub of feces, named max mandavi is the most unethical and unprofessional individual I've had the unpleasant experience to deal with over the last 40 years!. Not only did he lied on the phone, but was ignorant and arrogant enough to tell my sales rep that he would not give me the price he quoted me on the phone (via Lilly, the receptionist) and negated also the military discount he offered on the phone! He also stated he would rather lose the sale, before he would give me a $349 discount. Mind you, this was a $25,000 deal. There is a reason why use cars salemen have such a BAD REPUTATION. It is called max! I tried to talk to the dealer's general manager (Matthew) with no luck. I will forward my comments to Genesis HQ. If you have any doubts or questions, you can reach me at any time at jdra64@gmail.com. I'm an American Disabled Retired Service member. I also have a following of about 500,000. I will dedicate my spare time to ensure the Military community stays clear away from this establishment! More

Great service! Made the process very smooth and comfortable. I felt very valued and they worked for me to get me the best deal. Made the process very smooth and comfortable. I felt very valued and they worked for me to get me the best deal. More

Very professional and made the buying process simple. Poli was excellent to work with. Would recommend this dealership to others. Poli was excellent to work with. Would recommend this dealership to others. More

Once again, Shane and Ken were amazing! !!! I did everything remotely and had no issues. It was such an easy process !!! I did everything remotely and had no issues. It was such an easy process More

Ahmed was great and very pleasant. He was helpful and very knowledgeable about his job. He walked me through the vehicle's accessories and functions. He went above and beyond to ensur He was helpful and very knowledgeable about his job. He walked me through the vehicle's accessories and functions. He went above and beyond to ensure that I was satisfied. The financing process was great because I came in with my financing. More

Hunter Lee was fun, polite, and helpful. We also enjoyed working with Ken in finance. The dealership and service area are sparking clean and comfortable. We also enjoyed working with Ken in finance. The dealership and service area are sparking clean and comfortable. More

Everything was really great and i'm happy with my new car! The place is beautiful and everyone was really nice! car! The place is beautiful and everyone was really nice! More

The service was amazing, Juan (JC) and the service department made sure all my needs were addressed and made the process quick and easy as usual. The honesty and attention to my vehicle is what I valu department made sure all my needs were addressed and made the process quick and easy as usual. The honesty and attention to my vehicle is what I value most. Beautiful facility and amazing staff! More

Jordan took care of me during the sale process and the follow up appointment for window tint. Happy with my purchase! follow up appointment for window tint. Happy with my purchase! More

Genesis is always a very pleasant experience and Jerry is an excellent service provider. He is kind, caring and professional. The facility is modern, clean and comfortable. an excellent service provider. He is kind, caring and professional. The facility is modern, clean and comfortable. More