Genesis of Northwest San Antonio

Shane was the most helpful rep that I’ve ever worked with. No wasted time, energy, or money. with. No wasted time, energy, or money. More

Very good service I really appreciated that my vehicle was picked up from my place of business and the loaner given to me at the same time. was picked up from my place of business and the loaner given to me at the same time. More

Excellent. Honest, straight-forward information from start to finish. Mr. Mandavi knew his product and his inventory which made getting to the vehicle we want Honest, straight-forward information from start to finish. Mr. Mandavi knew his product and his inventory which made getting to the vehicle we wanted quick and easy. More

The dealer doesn't provide 3 months warranty like other dealers such as autonation which they do provide on their used cars inventories. I don't expect this dealer will provide any after sales service on u dealers such as autonation which they do provide on their used cars inventories. I don't expect this dealer will provide any after sales service on used cars since they don't provide atleast 90 days warranty. The vehicle must be ready before they put on sale. I had to wait like almost 1 week for the safety and predelivery service after purchasing the SUV. Also later the headlight didn't work when I went to pick up my SUV so had to wait 1 more week to get replaced. Also the brand new michelin tires were replaced with some other brand new tires by giving me a safety issue reason so I don't know if it was something valid reason behind that but that is not a major concern for me though. After I picked up the vehicle, the next day other headlight didn't work and the power mirror also didn't work. This is not at all expected and totally disappointed with the purchase from this dealership. They should have checked everything when it was there for a week and delivered to the customer. More

Disappointed on the timeline to schedule a service and also wait time not informed properly also wait time not informed properly More

Great dealership and really good people. I very much appreciate their professionalism. Very well done. I very much appreciate their professionalism. Very well done. More

Excellent service from start to finish! The technician took my car in as soon as I arrived in kept me in the loop every step of the way. Delivered my car sooner than originally promised The technician took my car in as soon as I arrived in kept me in the loop every step of the way. Delivered my car sooner than originally promised More

Easy process and comfortable setting. I little long to complete maintenance but overal experience was good I little long to complete maintenance but overal experience was good More

the sales person ok - he needs to be more approachable, we have experienced better service when we bought our gv80. We were expecting same services, attitude and experience from prior visit. we have experienced better service when we bought our gv80. We were expecting same services, attitude and experience from prior visit. More

I had a great experience from beginning to stepping in to my new GV80. The sales folks were thorough, friendly and professional. my new GV80. The sales folks were thorough, friendly and professional. More