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Genesis of Northwest San Antonio
Boerne, TX
279 Reviews
Genesis Of NW San Antonio
Genesis Dealership in San Antonio, TX
There are many reasons why you should choose Genesis of NW San Antonio. First of all, our convenient location in the San Antonio area means that drivers in the greater San Antonio area are only a short drive away. When you visit us, you'll immediately recognize that we put our customers first. We pride ourselves on our incredible customer service and want to help you with the car-buying process. We have an incredible inventory and can help you each step of the way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
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Showing 279 reviews
March 02, 2024
Jordan Wyble and Ken Flynn and Mr. Matthew Siudy were so kind and helpful throughout the process. They made sure everything went smoothly and we left the agency with a car we are quite Matthew Siudy were so kind and helpful throughout the process. They made sure everything went smoothly and we left the agency with a car we are quite happy with. We came in quite late and we know they must have been tired, yet they were courteous and did everything they could to ensure a good outcome. The transaction was completed due to Mr. Siudy's great flexibility. We never felt pressured and always felt listened to. More
by jabugaber
Verified CustomerEmployees Worked With
Matthew Siudy, Jordan Wyble, Ken Flynn
Helpful March 02, 2024
This was my best experience with this dealership. I had previous disappointments; however, Mr. Suidy, Ruben and Jerry provided excellent service on this interaction. The response was immediate when I had previous disappointments; however, Mr. Suidy, Ruben and Jerry provided excellent service on this interaction. The response was immediate when I emailed Mr. Suidy. Ruben called me within 5 minutes and a loaner was delivered to me the same day. I was contacted about the status of my vehicle and all work needed was performed. That is top quality customer service. Jerry is special. He has excellent qualities of service representative. Top quality customer service all the way. Thank you Genesis of Northwest. Looking forward to the new location. More
by FUERYSHARON
Employees Worked With
Jerry and Ruben
February 27, 2024
Going on 4 months, have not received the permanent tags. Shortly after buying the vehicle, we took it in for repairs that lasted more than 2 weeks and we were forced to pay for a rental. We were reimbursed Shortly after buying the vehicle, we took it in for repairs that lasted more than 2 weeks and we were forced to pay for a rental. We were reimbursed for the rental only after fussing about it. More
by Vasquez
Employees Worked With
Na
