Genesis of Naples - Service Center

Friendly, courteous, personable and quick The dealership is well-organized and when I’m in for service, they either have a loner to give me, or, if out of those—-provide Uber service to and from dealership is well-organized and when I’m in for service, they either have a loner to give me, or, if out of those—-provide Uber service to and from my home. More

I think all dealers lie about having loaner cars. They tell you yes and then don't have anywhere the time comes. My service was satisfactory but my car was given back to me unwashed and in the same d They tell you yes and then don't have anywhere the time comes. My service was satisfactory but my car was given back to me unwashed and in the same dirty way it was brought in. I always got a car wash with any luxury car I brought for service. Theses cars are not treated like luxury cars. That is a big problem for Genesis. Ser vice needs to pick up a bit and be more accomodating. More

I drive from Weston all the way to Naples just to get service at Genesis of Naples. Great people all around. The relación and service quality by people like Pawel Bartnicki makes drive there Avery time. service at Genesis of Naples. Great people all around. The relación and service quality by people like Pawel Bartnicki makes drive there Avery time. And I have a dealer in my town More

Great service. Professional. Efficient. Polite. Knowledgeable great dealership. They should let clients know in advance that there is a charge for using a credit ca Professional. Efficient. Polite. Knowledgeable great dealership. They should let clients know in advance that there is a charge for using a credit card More

Courteous service, professional. Had to wait too long for an ordered part. No loaner available. Had to wait too long for an ordered part. No loaner available. More

Excellent service JC the service rep was superb his attention to details was above and beyond my expectations attention to details was above and beyond my expectations More

I had a good experience with Genesis of Naples this past week. Thank you very much. week. Thank you very much. More

Too overwhelmed with customers that they cannot handle the business. Six weeks wait too get an oil change is unacceptable. Waiting area 5 chairs. Not a class experience. Sorry I didn’t stay with Lexus the business. Six weeks wait too get an oil change is unacceptable. Waiting area 5 chairs. Not a class experience. Sorry I didn’t stay with Lexus. More

They usually handle all issues well and communicate clearly without being “pushy.” They are honest, helpful and thorough. clearly without being “pushy.” They are honest, helpful and thorough. More