
Genesis of Lafayette
Lafayette, LA
Filter Reviews by Keyword
By Type
29 Reviews of Genesis of Lafayette
My wife and I have been car shopping for quite some time and one of the vehicles we were very interested in was the Genesis GV80. With no Genesis dealership in our town, we traveled to Lafayette, La., to t and one of the vehicles we were very interested in was the Genesis GV80. With no Genesis dealership in our town, we traveled to Lafayette, La., to the Sterling Automotive Group dealership, Genesis of Lafayette. We were met by Sales and Leasing Consultant Ryan and spent the next two plus hours with him, reviewing our trim preferences and learning the ins and outs of each model. Having such a knowledgeable sales person was a vast improvement compared to prior visits to other dealerships. We selected a vehicle and worked through the sales price negotiation, financing, and closing process with Ryan, Chase, and the Genesis of Lafayette team. Overall, our experience was very pleasant. The staff was knowledgeable, professional and extremely courteous throughout the entire process. More
Our sales associate, Nicholas Wolf, was very knowledgeable and answered all of our questions and concerns. It was a great experience from start to finish. knowledgeable and answered all of our questions and concerns. It was a great experience from start to finish. More
The service was completed sooner than expected. They even performed a complimentary wash, which was a nice touch. I also received a detailed report of everything that was done, giving me confidence They even performed a complimentary wash, which was a nice touch. I also received a detailed report of everything that was done, giving me confidence in the maintenance of my vehicle. More
Top notch service, I had the pleasure of working with Sesalee and Hannah. They both were amazing, Very nice and accommodating. They made the whole experience hassle free. Paperwork was a breeze and there Sesalee and Hannah. They both were amazing, Very nice and accommodating. They made the whole experience hassle free. Paperwork was a breeze and there was almost no wait time. The loaner vehicle they provided us with was beautiful and big enough to comfortably accommodate the family and car seats. Overall it was a wonderful experience. 10/10! More
Chandler was amazing and the whole process was so smooth and fast overall ! I’ve bought many vehicles and no dealership can compare to the service here ! Everyone was friendly and the place is also beautifu and fast overall ! I’ve bought many vehicles and no dealership can compare to the service here ! Everyone was friendly and the place is also beautiful ! I’m so happy with my purchase I will recommend this place to everyone !! More
Ryan Blendwel is one of the best Salesman I have ever dealt with. Without any questions asked, He went above and beyond to make sure we were taken care of. From figuring out which car I wanted, to makin dealt with. Without any questions asked, He went above and beyond to make sure we were taken care of. From figuring out which car I wanted, to making sure I got the deal I wanted, He was amazing!! More
Service has been exemplary. Always gone out of their way to give me what I needed. Hanna, the current service writer is doing a stellar job, not just in the area of service, but Always gone out of their way to give me what I needed. Hanna, the current service writer is doing a stellar job, not just in the area of service, but in the area of customer relations. More