Genesis of Lafayette

Started our a great experience with this dealership, was hoping to give 5 stars but unfortunately a poorly setup pickup for my trade in and the salesperson (Brooks Kennedy) not being accurate with a couple hoping to give 5 stars but unfortunately a poorly setup pickup for my trade in and the salesperson (Brooks Kennedy) not being accurate with a couple of cosmetic flaws the vehicle had and just basically washing his hands of things once the sale was made dashed any hope they had of a good review. It’s a shame, if he had just been transparent or willing to go the extra mile and make up for the issues it might have been different. Once can almost sense how they no longer care once they have your money. Days and days without returned texts, excuses, etc. Hold these places accountable guys. They’re not big on that but every review/survey that’s truthful and accurate is necessary, both positive and negative, and it does affect their bonuses in many cases. I hate the survey system but it is what it is. It’s not all their fault but them taking responsibility overall for an subpar sales experience is always the way to go. Nice car though. 😉 More

Bought my first vehicle and had a great experience. Chandler was excellent!!! I would recommend this place to everyone!! Chandler was excellent!!! I would recommend this place to everyone!! More

This entire dealership is top notch! Knowledgeable, friendly, and very helpful! The service department is fast and friendly and very considerate of people and their schedules. I am very Knowledgeable, friendly, and very helpful! The service department is fast and friendly and very considerate of people and their schedules. I am very happy doing business with them! We are a two Genesis household now! More

Salesman was very knowledgeable and sale went smooth. Would definitely recommend buying from Genesis of Lafayette. Would definitely recommend buying from Genesis of Lafayette. More

Very pleased with my service and continued assistance via oil changes and maintenance. The entire staff is extremely pleasant and very helpful. oil changes and maintenance. The entire staff is extremely pleasant and very helpful. More

Genesis made my family and I so comfortable when purchasing a vehicle and I would recommend to everyone purchasing a vehicle and I would recommend to everyone More

“Fantastic service! The team was friendly, professional, and had my car ready quickly. Really appreciate the clear communication and attention to detail—highly recommend The team was friendly, professional, and had my car ready quickly. Really appreciate the clear communication and attention to detail—highly recommend!” More

Just bought my fifth vehicle with them. They have a great hard working team, thanks again Emily! They have a great hard working team, thanks again Emily! More

Brent LaCour was wonderful in my search for a new Genesis. Thorough, pleasant, no pressure salesmanship, how nice to see that. If you are looking for the least dxpensive LUXURY cars, check out Genesi Genesis. Thorough, pleasant, no pressure salesmanship, how nice to see that. If you are looking for the least dxpensive LUXURY cars, check out Genesis. More

Triston M. was a great and professional sales associate who did not pressure me into making a purchase that day, that instant. From the moment I entered the doo was a great and professional sales associate who did not pressure me into making a purchase that day, that instant. From the moment I entered the doors, and upon me driving off, the whole team made my overall experience of car buying a breeze. More