Genesis of Gurnee
Gurnee, IL
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210 Reviews of Genesis of Gurnee
Andres and Gigi were so helpful and amazing in showing us and giving us an amazing deal on our new Gv70! and giving us an amazing deal on our new Gv70! More
Ahlylah and Andres were so much help in showing us and helping us get our new car! helping us get our new car! More
Roger was great! He worked with us in negotiations and met our price range along with giving us a nice car with low mileage. He worked with us in negotiations and met our price range along with giving us a nice car with low mileage. More
Andrés y Najelly fueron muy serviciales y amables Nos ayudó a elegir nuestro carros Definitivamente recomiendo obtener sus carros aqui ayudó a elegir nuestro carros Definitivamente recomiendo obtener sus carros aqui More
Roger made the buying experience seamless and stress free! I highly recommend him as your salesperson! Top notch and professional! Great buying experience! free! I highly recommend him as your salesperson! Top notch and professional! Great buying experience! More
This is another dealership adding to the negative view that many have toward the profession. A Genesis GV70 that arrived a business day before I called today was advertised as $1500 under MSRP. I hadn’t n that many have toward the profession. A Genesis GV70 that arrived a business day before I called today was advertised as $1500 under MSRP. I hadn’t noticed that recent change in price and expected to pay MSRP based on a prior conversation with Marisol before the vehicle arrived. In today’s call I told Marisol I would buy the vehicle. She said it had been prepped and was ready for sale. But then the sales manager informs me that the vehicle would include over $4000 in dealer add-ons whether or not they had already been installed. This is after Marisol had told me last week that there would be no marketing adjustment and no dealer add-ons. She said that the vehicle would indeed sell for MSRP plus the usual extra costs that you pay at all dealerships like title, license, and tax. My nearest dealer sells them for MSRP and that’s it; no dealer add-ons or adjustment. I’ll wait on an order with it instead, likely a four month wait. More
Antim Patel, Service Manager and Eddy, Technician were GREAT! I had a low-air tire a few weeks prior to my oil change. When the day came that I scheduled the oil change, I worked with Antim Patel on the GREAT! I had a low-air tire a few weeks prior to my oil change. When the day came that I scheduled the oil change, I worked with Antim Patel on the phone. I asked him to specifically look at the tire that was low on air a few weeks prior. Turned out, there was a 3" nail in the tire. The required maintenance was done and my car was returned. Antim was great. He detailed the invoice to me and answered any questions I had. This is the dealership I bought the car from and it's close to home. Great Service!!!! Thank you SO much! More




