Genesis of Gurnee

Excellent service department. They took care of a brake issue on this 2 month old Genesis. Another dealership said it needed new front calipers, Gurnee greased and adjusted them They took care of a brake issue on this 2 month old Genesis. Another dealership said it needed new front calipers, Gurnee greased and adjusted them and every thing works well More

Pleasant people to work with . convenient location. looking forward to the next visit. Pickup and delivery of the car is a great service. convenient location. looking forward to the next visit. Pickup and delivery of the car is a great service. More

Exceptional dealership! From the salesman to the cashier, there was a focus on earning the customer’s business. Matt Knudsen was great to work with. He was one of the bes From the salesman to the cashier, there was a focus on earning the customer’s business. Matt Knudsen was great to work with. He was one of the best sales folks I’ve worked with. If you want a Genesis, this is the dealership to go to. More

Staff was very friendly. The service department communicated the status throughout the service. The service manager was very helpful (I believe it was Mr. Garcia). The service department communicated the status throughout the service. The service manager was very helpful (I believe it was Mr. Garcia). More

Quick check in, friendly staff. They are very busy and probably understaffed, like most businesses today. But the companies fault! They are very busy and probably understaffed, like most businesses today. But the companies fault! More

Tommy Lazzar was wonderful. He made the service process quick and easy. Thank you Tommy! He made the service process quick and easy. Thank you Tommy! More

Always friendly staff, clean waiting room and bathroom and great coffee. Serive Team always listen to any concerns. and great coffee. Serive Team always listen to any concerns. More

Madison was very professional and attentive to my questions. I would definitely recommend Madison to family and friends. questions. I would definitely recommend Madison to family and friends. More

friendly staff, answered all our doubts, gave us an amazing deal, was very patient with us 100% will be back to buy another car amazing deal, was very patient with us 100% will be back to buy another car More

A very helpful team focused on good service. Great cars in a very nice environment. Great cars in a very nice environment. More