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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

Overview
Employees
Reviews
Vehicles
4.7
748 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 748 reviews

May 01, 2024

Best service highly recommend. Provided loaner equivalent to my vehicle that was being serviced which other dealerships do not do More

by pshin115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're delighted to hear that you had the best service experience with us. Your recommendation means a lot to us, and we appreciate your trust in our dealership. Warm Regards, Michael Hill mhill@benzelbusch.com

April 29, 2024

It was a painless and outstanding experience to work with Clinton and Neil. I highly recommend this very professional dealership! More

by JEFF@TUXAPP.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clinton Ma, Neil Fraser, Matthew Paparazzo
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that Clinton and Neil provided you with a painless and outstanding experience. Delivering professionalism and excellent service is our priority, and we're glad to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 29, 2024

Quick and smooth car buying process with help of Jeff. Everyone at the dealership was nice and professional. More

by a2016005717
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your positive experience with us! We're delighted to hear that Jeff and our team made your car buying process quick and smooth. Warm Regards, Michael Hill mhill@benzelbusch.com

April 28, 2024

All around awesome experience purchasing Genesis from Jeff and his team. I'd highly recommend Jeff and Genesis of Englewood. More

by jung89378
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your awesome experience with us! We're thrilled to hear that Jeff and our team at Genesis of Englewood provided you with top-notch service during your purchase. Your recommendation means a lot to us, and we truly appreciate your trust in our dealership. Warm Regards, Michael Hill mhill@benzelbusch.com

April 28, 2024

Excellent service They gave me their best price up front and I appreciate the direct approach More

by ROBERTROSENBLATTESQ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Steven Sundar, Neil Fraser, Matthew Paparazzo
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your kind words! Providing transparent and upfront pricing is a cornerstone of our commitment to excellent service. We're thrilled to hear that you appreciated our direct approach. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

Great. The updates were fantastic. -- including the video of the maintenance of the vehicle. Also the staff was incredibly professional. My wife would like More

by AndersonJAntoine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We're thrilled to receive your positive feedback! Providing excellent service and keeping our customers informed every step of the way is a top priority for us. We're glad you found our updates, including the maintenance video, to be fantastic. I Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

Outstanding service courtesy and accommodation from everyone at the dealership Truly premium attention and service More

by jen.gott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your glowing review! We're thrilled to hear that you received outstanding service, courtesy, and accommodation from everyone at our dealership. Providing premium attention and service is what we strive for, and we're delighted to know that we met your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

This was my 2nd time dealing with the concierge services of the dealership since I purchased my vehicle less than four months ago. The personnel and service did not disappoint. More

by LBONNEMERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar, Neysha Ortiz
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May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your continued trust in our concierge services, and we're thrilled to hear that we've consistently met your expectations. Providing reliable and exceptional service is paramount to us, and we're glad to know that you found our personnel and service to be consistent and satisfactory. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

Disappointed that my car was returned to me dirty otherwise I am happy with the service More

by GARBIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

We appreciate you taking the time to share your feedback with us, and we're glad to hear that you were satisfied with the service overall. However, we apologize for the oversight in returning your car to you in a less-than-pristine condition. Your satisfaction is our priority, and we'll make sure to address this internally to prevent any recurrence in the future. If there's anything else we can do to make it right or if you have any further concerns, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you again in the future with an improved experience. Warm Regards, Michael Hill mhill@benzelbusch.com

April 27, 2024

It's very clean and the workers were friendly and helpful. They gave me a quick service. My order came late but I finally received it. More

by Nazar Keshishian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher Almanzar
Report | Print
May 06, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our establishment clean and our staff friendly and helpful. Providing quick and efficient service is our top priority, although we apologize for any delay you experienced with your order. Warm Regards, Michael Hill mhill@benzelbusch.com

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