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Genesis of Englewood powered by Benzel-Busch

Englewood, NJ

4.7
748 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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25 Grand Ave

Englewood, NJ

07631

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Showing 748 reviews

May 30, 2024

Neil and Matthew were so easy to work with! I would recommend anyone check out this dealership and specifically seek out Neil. I love my vehicle. Matthew and Neil both went above and beyond to More

by Monika Rodriguez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Fraser, Matthew Paparazzo
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your fantastic experience with us! We're thrilled to hear that Neil and Matthew provided you with exceptional service and made the car-buying process smooth and enjoyable for you. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

Very professional and Steve the pre owned manager was a great asset to the dealership More

by BDEBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neysha Ortiz
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our team to be very professional and that Steve, our pre-owned manager, made a positive impression on you. Warm regards, Michael Hill mhill@benzelbusch.com

May 30, 2024

Very friendly and professional, they make it easy to buy or lease your new vehicle More

by Potosi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our team to be very friendly and professional. Making the process of buying or leasing a new vehicle easy and enjoyable for our customers is always our goal, and we're delighted that we could provide you with a positive experience. Warm regards, Michael Hill mhill@benzelbusch.com

May 29, 2024

Neil and the manager were professional and knowledgeable. I expect to feel a good degree of pressure when I visit a car dealership. I felt no pressure. It was a pleasurable expedience. I appreciated them More

by TheBMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Neil Fraser, Matthew Paparazzo
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that Neil, the manager, and our team provided you with professional and knowledgeable service. Creating a pressure-free environment for our customers is important to us, and we're glad that you felt no pressure during your visit. Warm Regards, Michael Hill mhill@benzelbusch.com

May 29, 2024

I recently had an outstanding experience at this car dealership! From the moment I walked in, the staff was friendly, knowledgeable, and attentive. They took the time to understand my needs and preferen More

by DAVMASRYAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Matthew Paparazzo
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you so much for sharing your outstanding experience with us! We're thrilled to hear that you had such a positive experience from the moment you walked in. Providing friendly, knowledgeable, and attentive service to our customers is our top priority, and we're delighted that our team took the time to understand your needs and preferences. Warm regards, Michael Hill mhill@benzelbusch.com

May 29, 2024

Service was quite professional and completed my service on time. Chris ensured I understood any issues. More

by GLOEUBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're delighted to hear that you had a positive experience with our service team and that Chris provided you with professional service, ensuring that your service was completed on time and that you understood any issues that arose. Warm regards, Michael Hill mhill@benzelbusch.com

May 29, 2024

Amazing service! The level of attention was great! Can’t say enough about the attentiveness of the staff!! More

by ANAVIEIRA1791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neysha Ortiz
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had such an amazing service experience with us. Warm regards, Michael Hill mhill@benzelbusch.com

May 26, 2024

I enjoyed working with Jeff. He was very professional, thorough and responsive. Jeff took the time to answer all of my questions and made our purchase an enjoyable experience f More

by samenon75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Jin Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clinton Ma, Matthew Paparazzo
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience working with Jeff and that he provided you with professional, thorough, and responsive service. Warm regards, Michael Hill mhill@benzelbusch.com

May 25, 2024

I had a delightful experience purchasing my new 2024 Genesis GV 70 SUV and thanks to the staff members, that made this possible. More

by GINX817
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Clinton Ma, Neil Fraser, Matthew Paparazzo
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your delightful experience with us! We're thrilled to hear that you had a positive purchasing experience with our team and that we could assist you in acquiring your new 2024 Genesis GV70! Warm regards, Michael Hill mhill@benzelbusch.com

May 25, 2024

Excellent customer service. Everyone was very accommodating and pleasant. Upon completion of service everything was explained to me. In addition to the video I received later More

by toineo56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly McNichol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristopher Almanzar, Neysha Ortiz
Jun 14, 2024 -

Genesis of Englewood powered by Benzel-Busch responded

Thank you for sharing your feedback with us! We're delighted to hear that you had an excellent experience with our customer service team. Providing exceptional service and ensuring our customers feel accommodated and valued is our top priority, so we're thrilled that you found everyone to be accommodating and pleasant. Warm regards, Michael Hill mhill@benzelbusch.com

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