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Genesis Of Kansas City

Overland Park, KS

4.8
347 Reviews
The team at Genesis of Kansas City would like to welcome you to our dealership in Overland Park, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Genesis vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
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7722 Metcalf Ave

Overland Park, KS

66204

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Showing 347 reviews

June 24, 2026

Charlie was very knowledgeable, patient, answered every question and made the process easy and enjoyable! More

by jmschock2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Howler, 5 stars
Jun 24, 2026 -

Genesis Of Kansas City responded

We appreciate your feedback, Les. We’re glad purchasing your new Genesis GV80 was both smooth and enjoyable with our team’s patience and expertise. Congratulations on your GV80! Genesis of Kansas City Team

June 23, 2026

Needs management, felt disorganized. I marked "yes" I would recommend service center, to be honest that is questionable, would depend what the service is for More

by annemairet1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie ?
Jun 23, 2026 -

Genesis Of Kansas City responded

Thank you, Annemarie, for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Genesis of Kansas City Team

June 20, 2026

Everyone at this dealership was great. They all took care of us and helped us feel welcome and important. Excellent service from everyone. More

by jensbyam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Del, Tucker
Jun 20, 2026 -

Genesis Of Kansas City responded

It’s wonderful to know you felt so welcome while picking up your Genesis GV80. We appreciate you highlighting everyone’s efforts. We’ll be sure to share your kind words with Les and the rest of our team. Genesis of Kansas City Team

June 19, 2026

Even though it is a small dealership (temporarily) it is a clean cut dealership that deals with their customers in a quality status that makes them feel comfortable. More

by deron_harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Les Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2026 -

Genesis Of Kansas City responded

We’re pleased our clean environment and attentive approach made you feel comfortable during your Genesis GV80 service. Les and the team appreciate your five-star rating and look forward to serving you again. Genesis of Kansas City Team

June 19, 2026

They are friendly and nice, but my appointment took twice as long as projected, and my tire pressures were all low. The low pressure alert on my GV 80 went off two blocks from the dealer. More

by markkimsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 22, 2026 -

Genesis Of Kansas City responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Mark, feel free to contact us at your convenience. Genesis of Kansas City Team

June 18, 2026

I live in Florida but was in Kansas when my GV70 required service. This service cent was courteous, professional, and friendly. The waiting area was not up to par with other Genesis service centers that I More

by danstanley015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Agent Only
Jun 19, 2026 -

Genesis Of Kansas City responded

Thank you for sharing your review! It's a pleasure to know that our team provided you with such excellent assistance. We wish you safe travels! Genesis of Kansas City Team

June 16, 2026

Genesis of Kansas City is the most professional, competent, reliable and trustworthy dealership I can imagine. I will have to admit that I was a difficult customer for them, because I not only bough More

by atalle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delbert Shoals, Cecil Noiles, Mustapha Sanneh, Nikki Weaver, Les Saunders
Jun 16, 2026 -

Genesis Of Kansas City responded

Thank you for sharing how our team handled the purchase, return, and flawless transport of your Genesis Electrified G80. We’re pleased to hear our professionalism and organization made your experience positive and look forward to assisting you again. Genesis of Kansas City Team

June 12, 2026

The process to buy and ship a car out of state was well done and efficent More

by Robertodde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Treshaun Travis
Jun 12, 2026 -

Genesis Of Kansas City responded

It’s wonderful to hear that acquiring and shipping your Volkswagen Touareg out of state went smoothly. We appreciate you noting how efficiently our team handled the process. Thank you for trusting us with your purchase. Genesis of Kansas City Team

June 11, 2026

Antonio in service is 5 star. Constant contact, clear and concise, and to top it off a great sense of humor. An absolute pleasure to work with More

by czitnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Jun 11, 2026 -

Genesis Of Kansas City responded

Thank you for sharing your experience with service on your Genesis Electrified GV70. We’re glad the communication was clear, concise, and even brought a smile. We appreciate your kind words. Genesis of Kansas City Team

June 08, 2026

Satisfactory customer service and follow up. Exterior clean up was a nice touch. + New building will be welcomed More

by prgideon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor.
Jun 08, 2026 -

Genesis Of Kansas City responded

Thank you for highlighting our follow-up and the exterior clean for your Genesis GV80. We look forward to welcoming you in our new facility once it’s ready. Genesis of Kansas City Team

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