Genesis Of Kansas City

Al and Mustafa in sales were great to work with. Also efficient process. Good job. Also efficient process. Good job. More

Service dept got it in, diagnosed it, and fixed it in a couple days. Pleasant experience, everyone was great couple days. Pleasant experience, everyone was great More

Very pleasant buying experience. Customer service was excellent and follow through was exceptional. Would definitely recommend Customer service was excellent and follow through was exceptional. Would definitely recommend More

Great customer service from all members of the service team. They provided me with detailed information about the work performed and did so in a timely way. team. They provided me with detailed information about the work performed and did so in a timely way. More

I had a great experience researching and purchasing my new vehicle from Genesis of Kansas City dealership. Al Villamayor was fantastic to work with throughout the process. I would purchase here again. new vehicle from Genesis of Kansas City dealership. Al Villamayor was fantastic to work with throughout the process. I would purchase here again. More

Always very courteous, kind and willing to answer all my questions regardless how small or insignificant questions regardless how small or insignificant More

Due to the complexity of the instrumentation panel, the training on how to use/understand it was lacking. We’ve had our GV80 for over a month, and are still struggling on how to move around within the s training on how to use/understand it was lacking. We’ve had our GV80 for over a month, and are still struggling on how to move around within the system so we can utilize as many options as possible. Far more time needs to be spent with the customer until they have a clear understanding of how everything works. Trying to walk someone through any program is too difficult over the phone. More

I had such a great experience working with Charlie at Genesis. He was extremely professional, responsive & fun. I would highly recommend Genesis of Kansas City! Genesis. He was extremely professional, responsive & fun. I would highly recommend Genesis of Kansas City! More

It was a good experience in bringing the car in for oil service from start to finish. service from start to finish. More

They are always very professional and treat me as a valued customer. They complete the work quickly and so far the car is done when they say it will be done. They also washed the car for me which it b valued customer. They complete the work quickly and so far the car is done when they say it will be done. They also washed the car for me which it badly needed. I had the car in for a required EPA software upgrade which was a pain to do but the dealer made it as pleasant an experience as possible. I have noticed that the vehicle now requires me to actually step on the gas pedal to get it to move when I back out of my garage once I put it in reverse. The same is true in drive when I move from a stop, so I am assuming that is due to the software change. No big deal but one item of feedback would be to tell the owner what the change will result in if anything when you drive it. More