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Group 1 Volkswagen Hub City

Lubbock, TX

4.7
253 Reviews
Call Dealership (806) 793-8844
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7007 University Ave

Lubbock, TX

79143

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253 Reviews of Group 1 Volkswagen Hub City

July 15, 2026

Matthew was great to deal with was very upfront and honest and very helpful throughout the whole process was a very pleasant experience and hope to deal with him again in the future More

by jsok70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Vasquez
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Jul 15, 2026 -

Group 1 Volkswagen Hub City responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

July 13, 2026

Amanda took such good care of me as usual GREAT CUSTOMER SERVICE in the service department! More

by 66missmiami22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
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Jul 15, 2026 -

Group 1 Volkswagen Hub City responded

Hello, we're happy you found Amanda to be so supportive during your experience here at Group 1 Volkswagen Hub City. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2026

Melissa Arizipe was great, informative very polite and descriptive in her explanations. She was able to break down all needs of my vehicle. More

by Timdaramos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Melissa Arizpe
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Jul 12, 2026 -

Group 1 Volkswagen Hub City responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Volkswagen Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

Arturo was great to work with and very good with my kids. They finished with my car and saved me a lot of repair costs. More

by heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
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Jul 05, 2026 -

Group 1 Volkswagen Hub City responded

Hi Heather, we're happy you found our staff to be so supportive during your experience here at Group 1 Volkswagen Hub City. If you're ever in need of more help, please let us know!

June 19, 2026

BEST dealership in Lubbock! My advisor Andrew was so professional, kind, helpful, answers messages and much more. Give him a raise! He’s a rare customer service person in this d More

by granna45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Martinez
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Jun 21, 2026 -

Group 1 Volkswagen Hub City responded

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Volkswagen Hub City. Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2026

Jasmine was great! She took care of us in a timely manner. Would recommend for sure! More

by Andrew Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jun 19, 2026 -

Group 1 Volkswagen Hub City responded

Hi Andrew, thanks for your praise and kind comments about our team. Thanks again for the recommendation, and have an amazing day!

June 12, 2026

Our experience here was amazing! Everyone was so nice and so helpful that it will be hard to go to any other dealership in the future! Kyle Hind helped us and he was the absolute bes More

by Elsa D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hind
Report | Print
Jun 14, 2026 -

Group 1 Volkswagen Hub City responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 01, 2026

This place was great! ! I will definitely buy a car there again. Casey Bolyard was especially great!! More

by Doitallmom37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Bolyard
Report | Print
Jun 03, 2026 -

Group 1 Volkswagen Hub City responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2026

Fixed my window quickly, on a short notice. Was there to help when I needed them. More

by Macy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Michell
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Jun 02, 2026 -

Group 1 Volkswagen Hub City responded

Hello Macy, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2026

Great store great employees with professional and super prompt service, my easiest dealership experience. Thank you More

by Ian.brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
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