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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
686 Reviews
Call Dealership (806) 748-4812

6102 19th St

Lubbock, TX

79407

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Showing 686 reviews

October 29, 2024

They know what they are doing. When I went I didn’t even think about telling them to do the rotation on my tires and they were on top of that and did it anyway. Love the way the More

by Toyota Diva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Nov 01, 2024 -

Gene Messer Toyota responded

Hi, we appreciate your positive review of your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

October 29, 2024

I always get great service at Gene Messer. Matt always makes sure that the service guys take good care of us. More

by Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Walker
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Nov 01, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 26, 2024

They take very good care of their customers. They work with you to get the best results for the customer. I would recommend the dealership to others More

by connielh76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cobey Watts
Report | Print
Oct 26, 2024 -

Gene Messer Toyota responded

Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

October 25, 2024

Always is on top of things and a big help with my car when I go in. Very curteous More

by Coliphint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
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Oct 26, 2024 -

Gene Messer Toyota responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2024

Adam, one of the coordinators, was extremely helpful and just great answering all my questions. He gave me great advice on other things I had not thought about that needed attention to take care of before More

by Martha
Recommend Dealer
Yes
Employees Worked With
Jessica Simpson, Teagan McClarren
Report | Print
Oct 25, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Gene Messer Toyota! Thank you again for the great review!

October 22, 2024

Communicated well. Work was completed on time and correctly. Staff was friendly and very helpful. More

by robertkillough11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department!
Report | Print
Oct 25, 2024 -

Gene Messer Toyota responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 20, 2024

Didn’t have an appointment but service was able to work me in. They did an awesome job! More

by bbarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Oct 23, 2024 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

This car Dealer ship is the best I have seen in the nation ,with all my work,WOW. More

by Dennis Goodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Keys, Jessica Simpson, Ryan Anderson, Irma Swetnam, Dickie Jackson, Steve Campbell, Matthew Crasta, Joe Enriquez
Report | Print
Oct 23, 2024 -

Gene Messer Toyota responded

Hello Dennis, we are so happy to read such a great review about Gene Messer Toyota! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2024

World class professional service for the best brand of vehicle. You can be confident in Gene Messer for all your vehicle needs! More

by Alex C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt from service
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Oct 23, 2024 -

Gene Messer Toyota responded

Hello Alex, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2024

Easy to work with and pleasant to talk with. Luke is a great salesman and knowledgeable about the Trunda More

by ksanders5565
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
Oct 19, 2024 -

Gene Messer Toyota responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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