Gene Messer Toyota

Customer Satisfaction On Monday September 19, 2016 I was contacted by the Sales Team a Gene Messer Toyota. Kris Harmon was the salesman. I submitted an inquiry late Saturda On Monday September 19, 2016 I was contacted by the Sales Team a Gene Messer Toyota. Kris Harmon was the salesman. I submitted an inquiry late Saturday night regarding a specific Tacoma 4x4 pick-up. I wanted to trade my jeep wrangler. Kris immediately began working on a deal and with the help of Justin they made it happen and had everything put together so that I didn't waste a trip to Lubbock. I told Kris exactly what I wanted and needed to be as far as payments. I selected a specific Tacoma. Within a few short hours, Kris contacted me and told me that it was done and all that he needed was for me to approve the deal. It was amazing because I have been turned down by several dealers for various reasons including being upside down in my trade. You guys were able to give me a fair amount for my trade in without even seeing it in person. I was not able to get in until just before closing time. Kris and Justin were willing to stay late to ensure we were taken care of. I have never experienced such awesome customer service before. We will definitely be buying our next vehicle from you guys. Thanks More

New Altima What can I say Nieves is the BEST sales man ever!!! Always there to help no matter what, this is the 3rd car that we purchase from him and he did a gr What can I say Nieves is the BEST sales man ever!!! Always there to help no matter what, this is the 3rd car that we purchase from him and he did a great job helping us with everything!!! I will forever keep coming back to him, and will continue to recommend everyone. Thanks again Nieves you are truly the BEST!!!! More

Enjoyable Nieves is a go to to find the prefect vehicle this is our second purchase from him but my sister in law bought two cars from him and her experience wa Nieves is a go to to find the prefect vehicle this is our second purchase from him but my sister in law bought two cars from him and her experience was just as enjoyable as ours. More

Great Service!!! Nieves Garcia is always the guy we go to, this was my second car purchase from him. He works hard to find what I am looking for and always makes sure Nieves Garcia is always the guy we go to, this was my second car purchase from him. He works hard to find what I am looking for and always makes sure I am taken care of from start to finish. He makes you feel like family every time. More

I love my new car Car buying made easy. Thank you for your help. Alex had all the answers to my many questions. I will definitely send some friends your way. Car buying made easy. Thank you for your help. Alex had all the answers to my many questions. I will definitely send some friends your way. More

Buying a car made easy Our Camry had been totaled in an accident. We needed a new vehicle and decided we wanted a Highlander this time. Butch McClendon was very helpful in Our Camry had been totaled in an accident. We needed a new vehicle and decided we wanted a Highlander this time. Butch McClendon was very helpful in our finding our new car. He knew we had to wait on our insurance to declare our car totaled before we could proceed with a new car purchase. He held the Highlander we first looked at for us with no pressure to buy it. When we had the go ahead to buy a new vehicle we bought the one Butch helped us find. Joe was great in the financing department. More

Why I will recommend to others & buy from Gene Messer again Bought the car over the phone from Pace who gave us a good deal. Live near Amarillo but bought in Lubbock and will do it again. Eddie was a great he Bought the car over the phone from Pace who gave us a good deal. Live near Amarillo but bought in Lubbock and will do it again. Eddie was a great help in explaining all of my options. I was so impressed with Joe Enriquez. He was so professional, not pushy and explained everything in detail. Very impressed with his salesmanship. I never buy additional insurance but wanted to because of Joe. Don't let go of him! More

Friendly and fast From the first email to driving off the lot my experience was fantastic. Easiest buying experience I have ever had buying a vehicle. Randall was ver From the first email to driving off the lot my experience was fantastic. Easiest buying experience I have ever had buying a vehicle. Randall was very friendly, nice, and prompt with responses as we were making the deal. I felt like he truly did want to make it a great buying experience. From the test drive to the vehicle orientation Randall was great. Joe handled our financing and he was very thorough and explained all of our options. Great experience all around. We live in Midland but bought in Lubbock and we will do it again when the time comes. More

Smooth Transaction It was my first time doing business with Gene Messer but Joe & Eddie were great help in getting a vehicle for my wife. I would recommend anybody that It was my first time doing business with Gene Messer but Joe & Eddie were great help in getting a vehicle for my wife. I would recommend anybody that is shopping for vehicle go by Gene Messer Toyota and reach out to those guys. Thanks More