
Gene Messer Toyota
Lubbock, TX
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2011 Toyota Tundra Overall the dealership was great to work with. Salesman Joe was outstanding. This was an out of town sale which sometimes can be a hassle. I had no is Overall the dealership was great to work with. Salesman Joe was outstanding. This was an out of town sale which sometimes can be a hassle. I had no issues, and felt the dealership was upfront and honest the entire process. More
Great experience Smoothest purchase I have ever made. Our salesman was great, sales manager was friendly, and we were in and out signing the docs in the finance depar Smoothest purchase I have ever made. Our salesman was great, sales manager was friendly, and we were in and out signing the docs in the finance department. I would recommend Gene Messer Toyota to everyone! More
Good Job!!! Joe was professional and always on top of our needs.... I have been a customer of Gene Messer since 2002, and it's because of your customer service. Joe was professional and always on top of our needs.... I have been a customer of Gene Messer since 2002, and it's because of your customer service. There was a minimum haggling over price...and the deal was done!!! I appreciated Joe's use of technology.....he stayed in touch with us, but we were able to answer him at our convenience......good job!!!!! No pressure, just great service.....we will be back!!! More
My Exerience Was Great. I really enjoyed my experience of buying my first car at Gene Messer Toyota. My car salesman was very helpful and did an excellent job in his service. I really enjoyed my experience of buying my first car at Gene Messer Toyota. My car salesman was very helpful and did an excellent job in his service. More
Great The sales person Joe was very accommodating and friendly. I would recommend him and the dealership. The price was fair and they worked with us on our The sales person Joe was very accommodating and friendly. I would recommend him and the dealership. The price was fair and they worked with us on our trade in. More
Once again, Excellent experience! I purchased a 2014 Tundra from Teagan at the end of July, so I went to him for my next need. He remembered me right away, and was just as friendly as I purchased a 2014 Tundra from Teagan at the end of July, so I went to him for my next need. He remembered me right away, and was just as friendly as before. I just bought a 2014 Camry Hybrid, and I love ever bit of it. Teagan, Pace, Ladon, and Jessica all took excellent care of me and my wife once again. Best price I have found, and a friendly staff that makes it very obvious that the most important thing to them is the care of their customers. Would highly recommend this dealership to anyone looking for a quality product, with excellent management, finance team, and sales. Thanks again for a wonderful experience! More
Great experience! I was initially hesitant to shop at Gene Messer Toyota due to a bad experience I had in 2007 which caused me to travel to Odessa, TX to get the vehicl I was initially hesitant to shop at Gene Messer Toyota due to a bad experience I had in 2007 which caused me to travel to Odessa, TX to get the vehicle I wanted. However, due to convenience I stopped in and had the fortunate experience to meet Matthew Crasta. I immediately knew the experience would be better and after a reasonably short negotiation, we had a deal. If anyone has had a poor experience with customer service at this dealership in the past, I would encourage you to give Matthew and the rest of the team a shot to earn your business. More
Another great Messer Experience!!!!!!!!!! My wife and I just leased (1st time) a new 2015 Yaris (1st one) for her. This is our 5th vehicle from Messer. Teagan was extremely helpful and knowl My wife and I just leased (1st time) a new 2015 Yaris (1st one) for her. This is our 5th vehicle from Messer. Teagan was extremely helpful and knowledgeable with the vehicle with both of us. Couldn't ask for a more patient salesperson. Jessica was also great with the finances and explained the different purchase options (buy/lease) quite easily. Nothing but great experiences at Gene Messer since 1st buying back in 1991. CCas 10-02-2014 More
Great service Our salesman listened to us and helped us find the perfect fit for our new family car. He worked hard to get us the price we wanted. We were very plea Our salesman listened to us and helped us find the perfect fit for our new family car. He worked hard to get us the price we wanted. We were very pleased with our overall experience! More
Awesome Customer Service! My husband and I are a 3rd time customer. First time we did an online application for a 2011 Toyota Corrolla. I was amazed because everything was hand My husband and I are a 3rd time customer. First time we did an online application for a 2011 Toyota Corrolla. I was amazed because everything was handled quickly and they even brought the car to us! The next time we went back was when we got our 2014 Toyota Tundra 1794. We weren't even looking to purchase the truck but just look at it. Mathew was an excellent salesman and above and beyond our expectations. My husband loves his truck! We have been looking to get another car and just decided to go look around at cars. I saw a 2014 Camry SE that I liked and called Mathew the next day. I went in after work and left home that afternoon with the car! Mathew is the best. Chris White handled our paperwork and have to say that he is just as great as Mathew. They made our time at Toyota an awesome experience and am looking forward to going back in the future. More