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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
885 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 885 reviews

June 22, 2023

It's easy to schedule an appointment they are very thorough and friendly and keep you updated on your car. More

by Mariep1950
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
Report | Print
Jun 27, 2023 -

Gene Messer Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 21, 2023

Best dealership ever. Got my car done quick and easy.Best guys in the business More

by akeys
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Walker, David Randall
Report | Print
Jun 24, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 20, 2023

People could not have been nicer or more helpful or nicer in all departments. Highly recommended. More

by lindan716
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Crasta
Report | Print
Jun 23, 2023 -

Gene Messer Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 19, 2023

Took truck in thinking I needed to replace struts- turns out the squeaking was the hood latch. 🙄 they added some grease to stop the squeak at NO CHARGE. Thank you so much!! More

by Stacylgillies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Patton, Steve Campbell, Don Smith
Report | Print
Jun 23, 2023 -

Gene Messer Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 16, 2023

Always very friendly, courteous and helpful! The service area is always clean and the waiting area too! More

by Monicatyoung54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 22, 2023 -

Gene Messer Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

I enjoy the Toyota automobiles. This is our 4 th auto that we purchased. Thanks More

by Tacoma2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
Report | Print
Jun 15, 2023 -

Tacoma2023 responded

I am not sure what else to say.

June 15, 2023

Clean, modern, friendly, comfortable waiting area, professional staff, easy access, service department is very good. More

by danadillon10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
Report | Print
Jun 22, 2023 -

Gene Messer Toyota responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 15, 2023

Good job communicating. Got us in 2 days after we called. Diagnosed and ordered parts. Parts came in next day and they got the job completed. Friendly, efficient and grea More

by COACHML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Copy W
Report | Print
Jun 22, 2023 -

Gene Messer Toyota responded

Coachml, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota!

June 14, 2023

Gene Messer has the Best Service in town! Thank you for everything! Best Service Department! More

by Ray Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 22, 2023 -

Gene Messer Toyota responded

Ray Smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Toyota.

June 13, 2023

Polite and informative service staff. Kept me up to date and review and extra services I needed. More

by Dave Dischord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Smith
Report | Print
Jun 17, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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