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Gene Messer Toyota

Lubbock, TX

4.7
686 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 686 reviews

November 16, 2024

I would never think about taking my car anywhere else. The service is great and they never make recommendations for things that I don’t need. More

by slover.gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie and Colby
Nov 18, 2024 -

Gene Messer Toyota responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gene Messer Toyota. Until the next time we meet, take care!

November 14, 2024

I love doing business with Gene Messer Toyota. They are always so kind and helpful when I need them. More

by CC2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Short/Colby Cook*****
Nov 18, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 14, 2024

Kind, quick, no hassle! Great folks!! They had a huge selection to choose from and answered all our questions. More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Chester
Nov 18, 2024 -

Gene Messer Toyota responded

Hi Scott, thank you so much for the positive review! If you have any further questions, please don't hesitate to reach out!

November 12, 2024

Best service every time. Would not go anywhere else. Great customer service and always take the best care of my vehicle. Never try to con me into getting more than what is ac More

by Cynlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Nov 14, 2024 -

Gene Messer Toyota responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

Thanks Sir Bryan Womack and the service team for the great service you have extended to me and fixing my car. Thank you for your professionalism and great customer service! More

by cdbueno_ph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Womack
Nov 12, 2024 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

Stephanie was kind an professional. Handled my issue very quickly. Was nice to speak to a woman. Will ask for her next time. She was competent and knowledgeable. I waited inside for More

by Rutledge87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Nov 12, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2024

Pleasant representative good service didn’t take too long before I got my oil change done was offered other services but that was all I needed. More

by J-robbins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Matthew Crasta
Nov 11, 2024 -

Gene Messer Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

Everything went smoothly and super fast! All the personnel was kind and friendly. I had good answers to my questions and a great team assisted my car. More

by Valeska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 09, 2024 -

Gene Messer Toyota responded

Hi Valeska, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

Service was great. Service agent took the time to explain everything with process of the services done. More

by gallegos.betty6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Paez
Nov 09, 2024 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 05, 2024

Very courteous, helpful and efficient! They answered all of my questions and were extremely patient with me which I appreciated so much! More

by Cete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 09, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

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