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Gene Messer Toyota

Lubbock, TX

4.7
676 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 676 reviews

September 11, 2017

Great Experience Appreciate our salesman Joe. He was very accommodating. He was very friendly and helped us with what we were looking for. He was our 2nd sales per More

by Tisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Enriquez
September 10, 2017

Great and fast service I have been using Gene Messer service for years because they always do a great job on my Toyota. They also have the most helpful and courteous personn More

by Mathgick,nena5567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
September 08, 2017

Quickly fixed the problem with my car. Service was quick to find out that the Flashing lights denoting to check AWD and Trac Off was solved by replacing my battery, with no charge. Court More

by MarySexton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny in Service., Don Smith
September 07, 2017

Messer rating #2 The whole experience went well. I dropped the car off a little early and they called a short time later to say it was a ready. Christopher Gas explain More

by Crawdad67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Gas
September 07, 2017

Maintenance Went in for vehicle's first maintenance check. Was greeted and informed properly of waiting location. Joe was very informative about everything che More

by Miranda0373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Owen
September 05, 2017

Great Friendly staff all ways good experience takes good care of our 4 runner treats us good offers water and snacks, good coffee when we leave they walk us More

by Robert Riojas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forgot his name service deptment
August 31, 2017

Gene Messer Toyota Lubbock, TX Another good experience with Kyle Patton at Gene Messer Toyota Lubbock. This is the 4th vehicle purchased there and all have been good experiences. Th More

by MB1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Patton
August 30, 2017

Express Service Very quick friendly service. I was given several options for my problem and very happy with the result. Lance was very helpful. The service was quic More

by Tb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
August 26, 2017

Maintenance light My maintenance light came on. They were very polite and knowledge when I called about it. They scheduled me an appt. for later that day. I was in and More

by Deb W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris G.
August 24, 2017

Jenny Standerfer in Service was awesome She went above and.beyond to figure out what the "clunk" in my Tundra was. She and the mechanic took it for a test drive and remedied the issue. More

by Wallymosier
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenny Standerfer
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