Back

Gene Messer Toyota

Lubbock, TX

4.7
676 Reviews

6102 19th St

Lubbock, TX

79407

Directions

By Type

Showing 676 reviews

September 29, 2017

95k Service Relieved that what I thought would take hours out of my day only took about 1 hour. Lance was attentive and made sure I had everything I needed to kno More

by spriggmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
September 26, 2017

Called ahead for touch paint. First oil change after purchas I was told when I arrived you didn't have any. I am very disappointed. I drove from tuscola tx 180 miles I had called and was told I couldn't reserve More

by Rwm81
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Salesman no longer with dealership.
September 26, 2017

Oil change Top rate. I searched a coupon online. I found a great deal for an oil change and tire rotation. 34.95. I know they are losing out, but they never push More

by MieneWuat1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Arocha
September 25, 2017

Service is excellent. Service gave me a ride home while they're working on my vehicle and pick me up after servicing my vehicle. They checked the tire, filter and oil and More

by Kyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Reyna
September 22, 2017

Our salesman was wonderful, very easy to work with. I would recommend this dealership to anybody wanting a good buying experience. I have had very good luck with the gene messer group in the past as wel More

by Chris.avenger2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ladon Burrell, Joe Enriquez
September 19, 2017

Service Great job all the way around. Appreciate all the friendly service and quality of work. Staff very knowledgeable and fast. The car was ready in an hour More

by Matt briones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department , Dickie Jackson
September 19, 2017

Great service experience! I came in for my scheduled oil change and service. The staff were all friendly and attentive. My service advisor, Lisa, was thorough and kept me infor More

by DRorr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in service
September 13, 2017

Very great service! Everyone here is so friendly! I took my car for an oil change and tire rotation, the guy was very nice and explained everything! My experience with To More

by Sydni98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
September 13, 2017

Great working with Jenny and the service tech answers all my It was fair friendly and fast,and answered all my questions took care of all of my cocerns so thanks I Wii be back soon More

by Larry E Parchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn in service
September 12, 2017

Great experience! Gustavo Alanis was very professional and easy to work with as well as the the rest of the staff. Highly recommend purchasing a vehicle from Gene Me More

by Eddings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Alanid
...
56
...