Gene Messer Toyota
Lubbock, TX
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Consistent Service I appreciate being able to select my service rep. Jennifer provided clear communication and was very upfront about the service to be done and the cost I appreciate being able to select my service rep. Jennifer provided clear communication and was very upfront about the service to be done and the cost. More
Couldn’t ask for Better Bought car in central Texas but spend about half of our time in Lubbock so get service here when we are in Lubbock. Been in for our 10000 mile and now Bought car in central Texas but spend about half of our time in Lubbock so get service here when we are in Lubbock. Been in for our 10000 mile and now 15000 mile. Both times I went in without an appointment and they were able to get to me very quickly. They kept me informed during and explained what they did after the service. I will always get service here if I am in area. More
Super efficient My 20000 mile checkup. I mentioned washing my car and they did it! They’re always pleasant and helpful. Lease vehicle from Amarillo contact but get s My 20000 mile checkup. I mentioned washing my car and they did it! They’re always pleasant and helpful. Lease vehicle from Amarillo contact but get serviced here in Lubbock More
Floyd Requa We delt with Kat she was awesome to deal with and easy to talk to and are very happy with our Honda Accord so far We delt with Kat she was awesome to deal with and easy to talk to and are very happy with our Honda Accord so far More
Excellent! Because of friendly, helpful people, People are always friendly, courteous and very helpful. I love the care given to my RAV4 2016. I definitely l Because of friendly, helpful people, People are always friendly, courteous and very helpful. I love the care given to my RAV4 2016. I definitely let people know how much I like my car. More
Excellent The whole process was quick and easy. I called ahead with a description of what I looking for in a payment range. The next day, I test drove a Sequoia The whole process was quick and easy. I called ahead with a description of what I looking for in a payment range. The next day, I test drove a Sequoia and took it home the same evening. I greeted with a smile and left with a smile. More
Good customer service Worked car deal over phone. Very satisfied with salesman, Butch. He found the highlander I? was interested in buying. This is our second highlander Worked car deal over phone. Very satisfied with salesman, Butch. He found the highlander I? was interested in buying. This is our second highlander from Gene Messer More
1st Maintance visit I was extremely happy with my maintenance check. Chris Gastelum was very helpful and friendly. He explained all my questions! Thank you I will bringin I was extremely happy with my maintenance check. Chris Gastelum was very helpful and friendly. He explained all my questions! Thank you I will bringing the car back. More
Great car buying experience Best car buying experience I have ever had! It was pleasant and professional! I am so happy with my new car! Thank you Dickie Jackson and all of the G Best car buying experience I have ever had! It was pleasant and professional! I am so happy with my new car! Thank you Dickie Jackson and all of the Gene Messer Toyota team members who helped me! More
Helpful Joe was very helpful on finding a vehicle we could afford. Justin in the business office did a great job of explaining all of the paperwork. Joe was very helpful on finding a vehicle we could afford. Justin in the business office did a great job of explaining all of the paperwork. More