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Gene Messer Toyota

Lubbock, TX

4.7
676 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 676 reviews

July 06, 2023

The experience at this dealership was excellent. Knowledge and timely professional attention to detail was very strong in regards to the situation at hand. Very pleased! More

by jhitt
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Walke, Kyle service dept
Aug 04, 2023 -

Gene Messer Toyota responded

Ensuring your satisfaction is Gene Messer Toyota's ultimate goal and we are pleased to know that we delivered a great service experience for you! We appreciate your business and look forward to the opportunity to assist you again.

July 06, 2023

Friendly and efficient staff. Nice person at the coffee bar. Clean waiting area. Online coupons are great More

by Leslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 07, 2023 -

Gene Messer Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 06, 2023

I’m very pleased with the handling of our tire situation yesterday on our 2022 Camry! Braden was very courteous and friendly, and took care of us in a very prompt and professional way! More

by Rickmarypovlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Jul 11, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2023

Gene Messer Toyota is extremely efficient. Easy to schedule your service and always on time. More

by Brad E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 11, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 05, 2023

Andrew was so helpful in finding my next car! I absolutely loved it & the entire experience was super easy and quick! More

by shiloh.burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Harper
Jul 07, 2023 -

Gene Messer Toyota responded

We appreciate your positive review about your recent experience with us!

July 02, 2023

My service advisor David was very courteous and prompt to welcome me and tend to my needs. My oil change and brake/rotors replacement were done in a timely manner. More

by vaqueros1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Jul 04, 2023 -

Gene Messer Toyota responded

Thank you for your kind review of David, we appreciate your business!

July 01, 2023

Best experience ever, everyone went out of there way to make this a great experience More

by Rkwilson123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Keys, Nieves Garcia
Jul 04, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

This dealership is great with detailed information and satisfactory service. They ensure that you get the best with your preset budget. I had a great experience and I got the best deal ever! More

by Sherifdeen Onigbinde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Martinez
Aug 03, 2023 -

Gene Messer Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

July 01, 2023

Everyone at Gene Messer Toyota, was super helpful, courteous, and understanding when they realized it was my first time to buy a car without my husband. They could’ve taken advantage of my an experien More

by Jane B
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oscar Tristan , Ryan Anderson, Irma Swetnam
Aug 02, 2023 -

Gene Messer Toyota responded

Congratulations on your new car! At Gene Messer Toyota, your satisfaction is our ultimate goal and we are pleased to hear that our sales staff were able to provide you with an exceptional first-time sales experience! Thank you for your kind words, and know we appreciate your business. We will look forward to the opportunity to assist you again. Thank you for your Five Star review!

July 01, 2023

Bryan Womack was incredibly helpful. My maintenance vehicle was still on after service and he took the time to reset the dash message. More

by Togeniva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Womack
Jul 04, 2023 -

Gene Messer Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Gene Messer Toyota

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