Gene Messer Toyota

I went to buy a car for my daughter. We found one she liked and they had us in and out in no time! We found one she liked and they had us in and out in no time! More

Great dealership with great service and management! The dealership is very clean with very respectful employees. Only dealership where they hold the door open for you. First class business! The dealership is very clean with very respectful employees. Only dealership where they hold the door open for you. First class business! More

The SERVICE DEPARTMENT did an AWESOME JOB caring for my car and letting me know something was wrong with my car and getting the job done within a certain amount of time before I went to work. Thank you ALL car and letting me know something was wrong with my car and getting the job done within a certain amount of time before I went to work. Thank you ALL SO MUCH FOR A JOB WELL DONE! I appreciate ALL the employees at the Toyota dealership. They are so kind and very friendly! More

Lubbock Gene Messer Toyota is the BEST! !! Today at my vehicle maintenance appointment, my service team member went out of his way and found me a $20 off coupon and applied it to my bill. I !! Today at my vehicle maintenance appointment, my service team member went out of his way and found me a $20 off coupon and applied it to my bill. I also love the live 360 inspection videos and inspections sent straight to my phone. It gives me the opportunity to accept or reject any suggested repairs or part replacements to my vehicle. Bought my first Toyota in 2018 and I will never buy anything else again!!! More

i’m not sure why they have my service records under my maiden name. Kolby was my advisor and he was very attentive and very thorough.. maiden name. Kolby was my advisor and he was very attentive and very thorough.. More

Professional and easy to do business with. Was able to come to Adele very quickly. Was able to come to Adele very quickly. More

They got me in and out quick. They explained to me at the end how everything turned out. They explained to me at the end how everything turned out. More

Very easy to make the appointment for the maintenance. Was able to wait and finished in a reasonable time. Was able to wait and finished in a reasonable time. More

Service was amazing & in a timely manner. Everyone was very professionally. Brad was good at his job Everyone was very professionally. Brad was good at his job More

Outstanding and friendly customer service. Takes the time to ensure your needs are met to the best of their ability. patient and understanding that this is a major life purchase and takes the Takes the time to ensure your needs are met to the best of their ability. patient and understanding that this is a major life purchase and takes the time to follow up on any questions one has. When busy process isnt efficient but that is expected. Recommendation: dont make the customer get their own coffee. You should do that especially when customer is buying one of the most expensive vehicle toyota sells. More