Gene Messer Toyota
Lubbock, TX
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I was not greeted upon my arrival . I entered the car port area, waited a few minutes, and not one person said “hello, we will be with you shortly”. I went into the facility to ask for I entered the car port area, waited a few minutes, and not one person said “hello, we will be with you shortly”. I went into the facility to ask for the manager, and was pointed to a woman in the area in which my car was parked who was a part of the team that had not addressed me upon my arrival. While leaving my state inspection paperwork was not in my car, and the new sticker with the next oil change information was not on my windshield. I was very disappointed at my treatment. More
I would never think about taking my car anywhere else. The service is great and they never make recommendations for things that I don’t need. The service is great and they never make recommendations for things that I don’t need. More
Gene Messer Toyota provided exceptional service during my recent truck maintenance visit. The staff was incredibly professional, ensuring a fast and efficient experience. I felt welcomed throughout the proce recent truck maintenance visit. The staff was incredibly professional, ensuring a fast and efficient experience. I felt welcomed throughout the process, which made a significant difference. Highly recommended for anyone needing vehicle service! More