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Gene Messer Toyota

Lubbock, TX

4.7
692 Reviews

6102 19th St

Lubbock, TX

79407

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Showing 692 reviews

August 17, 2024

Absolutely loved our experience with this great team. Elijah and Austin knocked our request out of the park. We love our new Camry. More

by S Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah and Austin, Joe Enriquez
Aug 18, 2024 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2024

This dealership has met all of my car needs for the past 12 years and many other members my family.Also, they are awesome.They are stand by their customers and I would recommend them to anyone More

by girlgarden12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in sales ,Stephanie in service
Aug 17, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

August 15, 2024

Easy to schedule service on line & kept me updated as working on car. Asked about additional needed service before proceeding with it More

by jones.laverne
Recommend Dealer
Yes
Employees Worked With
Kolby Chance
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

The service team is super professional. I have always had a great experience when I needed to get a new vehicle. The sales team never pushes me into anything and let's me take the lead, all More

by C K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jenkins
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Jake was the main reason I made my purchase, as well as the finale cost More

by Mkstewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake, 5 plus star
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Matt did a good job and I would recommend this dealership to anyone who asks. Have purchased three vehicles from them and have no regrets! More

by Edpfeiffer28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. Thanks for the recommendation, and have an amazing day!

August 14, 2024

This is our second experience with Gene Messer Toyota. Our first experience was excellent. This second experience was even better. Would recommend Gene Messer Toyota to everyone!!! More

by 1950freddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Chester Would give Jake a five star, Joe Enriquez
Aug 16, 2024 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

August 11, 2024

Today was not a great day for the service dept. Showed up early and some how the other line was moving so well 4 cars that showed up after me made it all the way through the processing, when I fin More

by mikestefx6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 13, 2024 -

Gene Messer Toyota responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Dave Randall Service Director drandall@GeneMesser.com

August 10, 2024

They got my car in for routine maintenance in a timely manner. They were great about giving me the appointment I asked for. More

by GEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 12, 2024 -

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 10, 2024

Everyone is very friendly Jessie is very professional thank you for caring for our Toyota feel very comfortable there More

by Hilda.ballew5@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Piaz
Aug 12, 2024 -

Gene Messer Toyota responded

Hello, we're happy you found our staff to be supportive during your experience here at Gene Messer Toyota. Feel free to reach out to us if you need anything. Have a wonderful day.

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