Back

Gene Messer Toyota

Lubbock, TX

4.7
691 Reviews

6102 19th St

Lubbock, TX

79407

Directions

By Type

Showing 691 reviews

August 27, 2024

The service has always been excellent and reasonably priced. The staff is always very friendly More

by mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt walker
Aug 31, 2024 -

Gene Messer Toyota responded

Hi Mack, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

When we have a service appointment, the technicians are always prompt, courteous and helpful. We know we can count on them. More

by elcidmancini123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kade Riney
Aug 31, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2024

Efficiency, fast, respectful, patience, thoroughness, understanding, integrity, attentiveness, professionalism, good explanations, knowledgeable of the product, and courteous. More

by Slimbody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Chester and Josh Short
Aug 31, 2024 -

Gene Messer Toyota responded

Hi, thank you so much for your positive comments about Gene Messer Toyota! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

Our salesman was Tyler Jenkins. He was patient and very thorough in explaining the functions of my new Tundra. I am enjoying my new truck. He is an asset to Gene Messer Toyota. More

by Robles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Jenkins
Aug 25, 2024 -

Gene Messer Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 21, 2024

Easy transaction…would r e c o m m e n d ! ! E Z Z More

by Adamwhite811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe
Aug 24, 2024 -

Gene Messer Toyota responded

Hi, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

August 19, 2024

Great customer service from the sales room to the finances. They are an exception in a world that does not often think of the customer experience. More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kade, Ladon Burrell
Aug 23, 2024 -

Gene Messer Toyota responded

Hello David, we're happy you found our staff to be so supportive during your experience here at Gene Messer Toyota. We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

They did a great job and finished early! The people are kind, professional, and efficient. I’ll always bring my vehicles to them…. More

by dennis.fairbairn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Baugher, Stephanie Walters
Aug 19, 2024 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Eric was incredibly helpful and knowledgeable from our very first phone call. The dealer had great inventory selection and volume to choose from. More

by christi_smith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 18, 2024 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 17, 2024

Keep up the good work, it starts with listening to the customer, with amazing follow ups. More

by admial137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nieves
Aug 19, 2024 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2024

Absolutely loved our experience with this great team. Elijah and Austin knocked our request out of the park. We love our new Camry. More

by S Martin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elijah and Austin, Joe Enriquez
Aug 18, 2024 -

Gene Messer Toyota responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

...
15
...