
Gene Messer Toyota
Lubbock, TX
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Stephanie was kind an professional. Handled my issue very quickly. Was nice to speak to a woman. Will ask for her next time. She was competent and knowledgeable. I waited inside for Handled my issue very quickly. Was nice to speak to a woman. Will ask for her next time. She was competent and knowledgeable. I waited inside for few minutes which was very pleasant. I love my Toyota Dealership. More
Pleasant representative good service didn’t take too long before I got my oil change done was offered other services but that was all I needed. before I got my oil change done was offered other services but that was all I needed. More
Everything went smoothly and super fast! All the personnel was kind and friendly. I had good answers to my questions and a great team assisted my car. All the personnel was kind and friendly. I had good answers to my questions and a great team assisted my car. More
Very courteous, helpful and efficient! They answered all of my questions and were extremely patient with me which I appreciated so much! They answered all of my questions and were extremely patient with me which I appreciated so much! More
We have never had a good experience with this service center. Yesterday we drove over 100 miles to have the oil changed and tires serviced, nothing was done. The techs did not communicate this with us. W center. Yesterday we drove over 100 miles to have the oil changed and tires serviced, nothing was done. The techs did not communicate this with us. When we called today to ask, they were rude about it. Poor customer service and bad communication. We are very disappointed with Toyota. They couldn't even apologize for not communicating with us. We will never use this service department again. More
Knowledgeable, respectful and they had my purchase done quickly, which I really appreciated since I’m from New Mexico and had to drive home that day. quickly, which I really appreciated since I’m from New Mexico and had to drive home that day. More
10 out of 10! Outstanding service in all departments. Typically don’t write reviews but was very impressed how they do service! Outstanding service in all departments. Typically don’t write reviews but was very impressed how they do service! More