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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
790 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 790 reviews

December 16, 2024

As a widow the dealership and their people were so kind, informative, patient and worked with me beyond belief! More

by Widow woman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Short
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Dec 22, 2024 -

Gene Messer Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 15, 2024

The employees very friendly and helpful explained everything they would be doing to my vehicle More

by mrobles1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Dec 16, 2024 -

Gene Messer Toyota responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

They serviced my car in a timely manner, explained all services . Very satisfied, I’m a loyal customer for 30 years now. More

by Karla Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
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Dec 20, 2024 -

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

Service provided quickly and reliably. Nice waiting accommodations. Travel through Lubbock. From East Coast. Thanks More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Dec 14, 2024 -

Gene Messer Toyota responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 13, 2024

Prompt and reliable attention to my new vehicle - I appreciate their performance and professionalism. Good dealer experience! More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Womack
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Dec 15, 2024 -

Gene Messer Toyota responded

Hi Dave, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2024

I bought a 2024 Prius LE last week. The experience was easy and fast. The salesman, Tyler Snider, was excellent throughout the entire transaction being able to combine a personable and More

by jimmiemcgee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Snider
Report | Print
Dec 12, 2024 -

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Tyler! Feel free to reach out to us if you need anything. Have a wonderful day.

December 09, 2024

Great service! Very quick and professional. The staff were kind and they provided coffee and water. More

by Zsawyer2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 12, 2024 -

Gene Messer Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 05, 2024

They are the best. I always get the car I want. Every time. The people are friendly. More

by kathywareford14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Rubio
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Dec 06, 2024 -

Gene Messer Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!

December 04, 2024

Friendly, professional, thorough. Service is excellent. Having used them for several years, they are trustworthy, More

by DTREAT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Dec 05, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 04, 2024

Everyone was friendly and clean and made sure we were taken care of the entire time we were there. More

by samsanti66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose and Josh helped us and both were great especially Josh he helped us made sure we understood every penny we were spending and was honest to what we truly need.
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Dec 05, 2024 -

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! We look forward to your next visit! Take care!

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