
Gene Messer Hyundai
Lubbock, TX
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Kristo was such an amazing salesman! This is our second vehicle that we’ve bought from him. He makes sure to take care of you even after buying the vehicle! This is our second vehicle that we’ve bought from him. He makes sure to take care of you even after buying the vehicle! More
Nathaniel was understanding and listened to my wants. He kept me posted at all times. He and his manager gave me a better deal than Hyundai dealers in my area. The car was ready when I got to the dealers He kept me posted at all times. He and his manager gave me a better deal than Hyundai dealers in my area. The car was ready when I got to the dealership. Wish I had bought the other Tucson from Nathaniel at Gene Messer Hyundai. More
My experience purchasing my car with Gene Messer Hyundai was great. The process to trade in, test drive and complete financing was quick and informative. I worked with Ivan Munoz and he's a wonderful sales was great. The process to trade in, test drive and complete financing was quick and informative. I worked with Ivan Munoz and he's a wonderful sales agent! He communicated with me through the whole process and even brought my car from another dealership and had it ready for me before I got there! 10/10 experience and everyone involved was so professional and knowledgeable! More
The lack of communication to include status updates, clarity of understanding vehicle service issues needs, not answering inbound calls, not responding at all or timely when given the text ability to th clarity of understanding vehicle service issues needs, not answering inbound calls, not responding at all or timely when given the text ability to the customer and furthermore falling short on service and yet charging customer outrageous technician service charge for poor service is unacceptable More
The service was wonderful and the staff was attentive and respectful. Came up and started conversations. The sales man who showed us the car knew everything feature about the car and knew how to answer my qu respectful. Came up and started conversations. The sales man who showed us the car knew everything feature about the car and knew how to answer my questions. More
I try to repair the tail break light. as a result the tail turning light is malfunction too after it. I need to wait the dealer to check the correct part as a result the tail turning light is malfunction too after it. I need to wait the dealer to check the correct part More