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Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
548 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

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Showing 548 reviews

May 05, 2026

The workers were so nice helping set up the appointment that people working at front desk were great. Everything looked really good on my vehicle after they were through with it. I think this is a top-notc More

by Coach Rob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Ipock
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May 02, 2026

Quincy was the best salesman. Never pushy! They worked so well with us. We were very pleased. More

by nanleal99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy
Report | Print
April 30, 2026

Very helpful and super nice people, especially Victoria. My car was serviced and recall fixed in a timely manner. More

by Kari B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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April 29, 2026

I’m always pleased with the service at Gene Messer Hyundai. Their facility is great, they keep my car in good shape. My new Hankook tires have made such a difference in how my car rides. More

by Lsmerud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake)
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April 28, 2026

The staff at Gene Messer seem to take pride in making sure your auto is serviced in the best manner possible. More

by Billbizzell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not have names to submit.
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April 27, 2026

Ivan was very communicative and helping with any questions I had! Really appreciate the customer service and him making it a smooth process! More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan
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Apr 28, 2026 -

Gene Messer Hyundai responded

Sam, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. If you have any further questions, please give us a call. We're always happy to help!

April 24, 2026

Everyone is so nice and helpful! G. Gutierrez Was very kind and knowledgeable! Great experience More

by heather4.13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genaro Gutierrez
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Apr 27, 2026 -

Gene Messer Hyundai responded

Hi, thank you for the high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2026

Service dept was able to eventually get our car repaired after a tow, but they appear to be very busy and behind schedule. It took about 4 days for the vehicle to be diagnosed and another 2-3 days for the More

by kkoch5249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Jake
Report | Print
Apr 20, 2026 -

Gene Messer Hyundai responded

Thank you for your honest review! We apologize for the long wait time and appreciate your patience. Our team strives to provide thorough and efficient service and we're glad your car was repaired. We value your business and hope to have the chance to serve you again in a more timely manner.

April 07, 2026

Great place to buy and a great place to get service , always friendly and Victoria is the best service advisor she deserves 5 stars herself. More

by celos88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Rivera
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Apr 11, 2026 -

Gene Messer Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2026

I got the best car I ever had and the people I dealt with were the nice car dealer in the world and believe me I deal with a lot car dealer in my life, but this were the nices. I would recommend to any. More

by dg465535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph.
Report | Print
Mar 30, 2026 -

Gene Messer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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