Gene Messer Hyundai

Bought first new car after graduating college! I researched choices for a vehicle and found the Hyundai Kona was something sporty and practical I just graduated college and it was at a price that I I researched choices for a vehicle and found the Hyundai Kona was something sporty and practical I just graduated college and it was at a price that I could afford. It drives and looks like a higher priced vehicle. I wanted a particular color that was not in stock at the Lubbock dealership. Michael Covington and the Hyundai team listened to what is important to me and brought one in from out of town. It was clean and shiny inside and out, had a full tank of gas and only 13 miles on it when I drove it off the lot. I also got a really good interest rate! This dealership made my first new car purchase a great experience. More

Excellent Their service has always been excellent. I don't feel like they try to upcharge me or provide unnecessary work. They are very convenient and good to Their service has always been excellent. I don't feel like they try to upcharge me or provide unnecessary work. They are very convenient and good to work with. More

Outstanding customer service. Logun went above and beyond to help us with our vehicle purchase. He was super friendly and actually made the process enjoyable. We had a hiccup with Logun went above and beyond to help us with our vehicle purchase. He was super friendly and actually made the process enjoyable. We had a hiccup with our auto loan about a week after purchase and he was so kind when reaching out to me and tried to make it convenient for me. More

Oil change I am so glad you got more workers working the service counter. I don't know why it took 2 hours to change my oil though. They did so a complete inspe I am so glad you got more workers working the service counter. I don't know why it took 2 hours to change my oil though. They did so a complete inspection. More

Good service and repairs After a hiccup at our first visit to the repair center, the GM contacted me and made things right. I appreciated his handling of the situation, and I After a hiccup at our first visit to the repair center, the GM contacted me and made things right. I appreciated his handling of the situation, and I felt heard and understood. The repair was then completed just as we agreed. The respectful customer service will have us coming back. More

Lubbock Hyundai It was my First time purchasing a new vehicle from a dealership. But the staff was very professional and and answered all my questions with confidence It was my First time purchasing a new vehicle from a dealership. But the staff was very professional and and answered all my questions with confidence, which helped me be less nervous and made purchasing the vehicle easy! More

100%satisfied My Salesman was Excellent. Need more employees like him. Definitely took his time to help. Had all the right answers and everything work out in a time My Salesman was Excellent. Need more employees like him. Definitely took his time to help. Had all the right answers and everything work out in a timely manner. More

Terry w Excellent staff very friendly. New what they were talking about First new car I bought since 1984 took excellent care of me. Will come back and sha Excellent staff very friendly. New what they were talking about First new car I bought since 1984 took excellent care of me. Will come back and share with others More

Me and my Hyundai Looking for a safe and reliable vehicle for my daughter and found it at Hyundai! The Tuscan has safe features, great gas mileage and space. Now my dau Looking for a safe and reliable vehicle for my daughter and found it at Hyundai! The Tuscan has safe features, great gas mileage and space. Now my daughter calls it her "Snowflake." More

Well taken care of! The total experience was great, the car was available in about three hours! Alex the salesman was well informed and did not try to pressure me to The total experience was great, the car was available in about three hours! Alex the salesman was well informed and did not try to pressure me to buy in anyway. He focused on the quality of the car and let the car sell itself! More