Gene Messer Hyundai

New Car Purchase I originally contacted the dealership about a used car but it had already sold. I wasn't interested in a new car but, my salesman, Michael Covington, I originally contacted the dealership about a used car but it had already sold. I wasn't interested in a new car but, my salesman, Michael Covington, found me a new car with all the features I wanted for that same price as the used cars I had been looking at! He wasn't pushy and spent considerable time looking for the right car. He found it in Oklahoma and had it brought to the dealership. I live several hours from Lubbock. They did all of the paper work ahead and when I went to pick up the car it only took about an hour to finalize the deal. Overall a great car buying experience! More

Took Care of me after some misunderstandings. Mr. Martinez took care of a misunderstanding with the warranty on my Sonata A/C. It is working really great now. I really appreciate them. Mr. Martinez took care of a misunderstanding with the warranty on my Sonata A/C. It is working really great now. I really appreciate them. More

Oil change & lube Service writer Alex did a good job of getting me in & out & honoring appointment time! It’s great when a service department does what they say & in ti Service writer Alex did a good job of getting me in & out & honoring appointment time! It’s great when a service department does what they say & in timely manner! More

Surprised I waited 1hr and 45 minutes for an oil change! When I went to pay because I had waited so long and they were unable to do the carwash as the staff had I waited 1hr and 45 minutes for an oil change! When I went to pay because I had waited so long and they were unable to do the carwash as the staff had already gone home. I was given the service free and was very surprised! More

Great I am 78 and a widow. I rely on the dealership to keep my car in tip-top condition. I know that I can depend on them when I need anything related to I am 78 and a widow. I rely on the dealership to keep my car in tip-top condition. I know that I can depend on them when I need anything related to my car. This is very important to me at my age. It relieves me of any car worries and helps me to enjoy being a car owner. More

Excellent professional service with a smile. I will continue to take my car back to this dealership because they make you feel like family. Very friendly and efficient. They believe in servicin I will continue to take my car back to this dealership because they make you feel like family. Very friendly and efficient. They believe in servicing your car until you as a customer are completely satisfied. More

I Found My Car! I was hopeful but not sure I would find a car that day. The salesman was helpful and friendly. Not pushy like some can be. He answered all of my quest I was hopeful but not sure I would find a car that day. The salesman was helpful and friendly. Not pushy like some can be. He answered all of my questions and walked me through the process. This is the third Hyundai we have bought from Gene Messer and will keep coming back if we need another car. More

Perfect ! Michael Covington can’t thank him enough for helping me. I wil recommend Gene messer Hyundai to everyone that ask me bout my new car. ! Michael Covington can’t thank him enough for helping me. I wil recommend Gene messer Hyundai to everyone that ask me bout my new car. More

Working with Jeremiah was a great experience! I came in, knew what I wanted, and was willing to walk away if not satisfied. I didn't walk away because both Jeremiah and his manager agreed to my r I came in, knew what I wanted, and was willing to walk away if not satisfied. I didn't walk away because both Jeremiah and his manager agreed to my reasonable terms. Thank you for the best car buying experience I've ever had. More

Quick and polite The staff was very nice. I got my car back quickly. This is my secret nd car at this dealership. I hope to continue to work with the staff there The staff was very nice. I got my car back quickly. This is my secret nd car at this dealership. I hope to continue to work with the staff there More