Gene Messer Hyundai

Good service ,fast and friendlycalledand set appointment and took in car ,they called when ready.the car was returned clean,this I was glad about.will return when ,fast and friendlycalledand set appointment and took in car ,they called when ready.the car was returned clean,this I was glad about.will return when needed. More

Wonderful Service I was very impressed with the fast and professional service I received during my recent visit to the Service Depart at Gene Messer Hyundai.. The servi I was very impressed with the fast and professional service I received during my recent visit to the Service Depart at Gene Messer Hyundai.. The service representatives were patient and knowledgeable in answering my questions pertaining to my car maintenance. I received prompt and courteous and will definitely continue coming back for future car maintenance needs. More

Nice salesman and he worked to get us the right vehicle Kevin helped us find our Hyundai Tucson Limited. We planned to go to Dallas to get better deals on cars, but he was able to reach us with a great deal Kevin helped us find our Hyundai Tucson Limited. We planned to go to Dallas to get better deals on cars, but he was able to reach us with a great deal just before we left. Very professional. Nice. He brought us special coffee and filled the car up with gas for us and was so nice to our daughter. He offered to let us take cars home a couple of times to try them out. Always professional and nice in all correspondence and not pushy like some salesman. Thanks Kevin! More

As usual professional reception with exceptional performance The best dealership service center anywhere. In the door to out. I’ve had service on the east and west coasts and some in between so I have a pretty g The best dealership service center anywhere. In the door to out. I’ve had service on the east and west coasts and some in between so I have a pretty good measuring pool. More

Professional - easy to work with We purchased a new 2018 Tucson Value Edition from Michael after looking at a Kona and other makes and models. Pleased with vehicle and the dealership We purchased a new 2018 Tucson Value Edition from Michael after looking at a Kona and other makes and models. Pleased with vehicle and the dealership. More

Drop-in service - fast turn-around I had recently purchased new tires on an short schedule basis. I knew I needed to have a wheel alignment done. I normally schedule the service for my I had recently purchased new tires on an short schedule basis. I knew I needed to have a wheel alignment done. I normally schedule the service for my vehicle on-line ahead of time, but since we were in Lubbock for my wife's medical appointments, I thought I would stop by Gene Messer Hyundai service department and inquire about scheduling a wheel alignment and oil change and the charges for the service. Knowing that we live an hour and a half away, they told me they could take care of my needs right then. In less than an hour and a half, they had the alignment and oil change done, the car washed and we were on our way. The service staff and management at this dealership is excellent!!! I own two Kia vehicles that have never been serviced anywhere else. More

Happy Camper I have been doing business with Gene Messer Hyundai for 10 years now with no problems whatsoever. I would recommend this dealer to all my friends I have been doing business with Gene Messer Hyundai for 10 years now with no problems whatsoever. I would recommend this dealer to all my friends More

Great Customer Service Bought a used car. Geoff was the salesman. He went above and beyond to make sure everything was taken care of and even sat with me to show me how to Bought a used car. Geoff was the salesman. He went above and beyond to make sure everything was taken care of and even sat with me to show me how to sync my phone to the car. He was really awesome. I love my new car. More

Front desk personnel are excellent . The servicing of my vehicle is less than satisfactory. They put I refused a front end alignment when in fact I did have a front end alignment and my . The servicing of my vehicle is less than satisfactory. They put I refused a front end alignment when in fact I did have a front end alignment and my car still pulls to the right. When I immediately called back the next day and was told I might have to pay again because I could have hit something or that the service people might not be familiar with my make of car I decided not to bring back there. More

Right front headligh assembly Headlight assembly was ordered by Ashley (Parts Department) and she gave an arrival date for assembly to arrive. Scheduled service for the following Headlight assembly was ordered by Ashley (Parts Department) and she gave an arrival date for assembly to arrive. Scheduled service for the following day after arrival of headlight assembly. Alex gave a complete time of work. Lewis took me to my workplace. Service provided by all involved was excellent and every committed schedule was met. Great service department with courteous staff with a great leader in Billy Martinez. More