
Gene Messer Hyundai
Lubbock, TX
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I recently had my car serviced here and was really impressed! The customer service was excellent everyone was friendly, helpful, and professional. They were fast, efficient, and made the whole process impressed! The customer service was excellent everyone was friendly, helpful, and professional. They were fast, efficient, and made the whole process easy and stress-free. I highly recommend coming here if you’re looking for great service and a team that really takes care of you! More
I have had a positive experience at this dealership and with this service department in the past, but on 6/25 I had a negative service experience. I waited more than 3 hours for a scheduled oil change, I with this service department in the past, but on 6/25 I had a negative service experience. I waited more than 3 hours for a scheduled oil change, I did not receive updates, and my multi-point inspection stated that everything on the vehicle passed when I know there were issues (ie. the windshield wipers should have failed). I do not have the confidence or piece of mind that my vehicle was properly inspected. More
Polite, keeps you updated during the process that they're working on your car. Keeps you informed and what's going on. Everyone has a smile and you have a good feeling about being there working on your car. Keeps you informed and what's going on. Everyone has a smile and you have a good feeling about being there More