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Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
444 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

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Showing 444 reviews

July 22, 2025

2.5hrs for a pitiful car wash, oil change & tire rotation. Don’t know which took so long but will not get car wash again. Windows are dirty, left hand print (that wasn’t there before) on window. Act More

by Spencercrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alyssa
Report | Print
July 22, 2025

Every person I encountered was friendly, directed me to the appropriate department. Auto repair person was Daniel Enriquez was very professional and assisted me, answered all my question. He put me at ease More

by Tiastexmex3501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Enriquez
Report | Print
July 20, 2025

They are very knowledgeable about their vehicles and made the process seamless. We test drove a car and were driving away in about two hours. Highly recommended More

by westontramell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristo tomasic
Report | Print
Jul 22, 2025 -

Gene Messer Hyundai responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 19, 2025

I always have a great experience when I take my car in for service. Y More

by abigaijohnson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jul 22, 2025 -

Gene Messer Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 17, 2025

Good staff in all departments that I have dealt with. They have handled most of the issues I have taken to them. More

by michaelparker45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel.
Report | Print
Jul 17, 2025 -

Gene Messer Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2025

Thank you Mike Amador for your patience with me as a 1st time buyer & so grateful for your persistence in finding the perfect vehicle for me. I love my Jeep Compass😊❤️ #Teresa M# More

by jmejia0204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Amador
Report | Print
Jul 17, 2025 -

Gene Messer Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

G. Was our salesman and he was so great. He was very patient with us and let us test drive every vehicle we were interested in. We will definitely go see him again. More

by kelleyfloyd1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genaro
Report | Print
Jul 16, 2025 -

Gene Messer Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2025

Gene Messer Hyundai does an exemplary job. They are most courteous, honest and sincere upfront employees who will go out of their way for anyone.. More

by fredeckert2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Jul 14, 2025 -

Gene Messer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

Great customer service from Victoria and Stephanie. I would recommend this service center for repairs. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Stephanie
Report | Print
Jul 13, 2025 -

Gene Messer Hyundai responded

Hi, thanks for your praise and kind comments about Victoria and Stephanie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2025

I had such a good experience there. Everyone was nice kind, and helpful. I would highly recommend it. More

by M2barbee2220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G gutierrez
Report | Print
Jul 11, 2025 -

Gene Messer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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