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Gene Messer Hyundai

Lubbock, TX

Overview
Reviews
Vehicles
4.4
441 Reviews
Call Dealership (888) 780-1048

4025 West Loop 289

Lubbock, TX

79407

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Showing 441 reviews

July 19, 2025

I always have a great experience when I take my car in for service. Y More

by abigaijohnson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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July 17, 2025

Good staff in all departments that I have dealt with. They have handled most of the issues I have taken to them. More

by michaelparker45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel.
Report | Print
Jul 17, 2025 -

Gene Messer Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Hyundai! Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2025

Thank you Mike Amador for your patience with me as a 1st time buyer & so grateful for your persistence in finding the perfect vehicle for me. I love my Jeep Compass😊❤️ #Teresa M# More

by jmejia0204
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Amador
Report | Print
Jul 17, 2025 -

Gene Messer Hyundai responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2025

G. Was our salesman and he was so great. He was very patient with us and let us test drive every vehicle we were interested in. We will definitely go see him again. More

by kelleyfloyd1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genaro
Report | Print
Jul 16, 2025 -

Gene Messer Hyundai responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Hyundai. We are always more than happy to assist you if anything else comes up. Take care!

July 12, 2025

Gene Messer Hyundai does an exemplary job. They are most courteous, honest and sincere upfront employees who will go out of their way for anyone.. More

by fredeckert2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
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Jul 14, 2025 -

Gene Messer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

Great customer service from Victoria and Stephanie. I would recommend this service center for repairs. More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Stephanie
Report | Print
Jul 13, 2025 -

Gene Messer Hyundai responded

Hi, thanks for your praise and kind comments about Victoria and Stephanie. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2025

I had such a good experience there. Everyone was nice kind, and helpful. I would highly recommend it. More

by M2barbee2220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
G gutierrez
Report | Print
Jul 11, 2025 -

Gene Messer Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2025

We recently bought a Dark Blue Hyundai Sonata L that had hail damage. The hail damage was covered by dust and we underestimated the extent of the damage and took the hail discount. The Hyundai dealer amaze More

by maryhickey05
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Cantu and others
Report | Print
Jul 06, 2025 -

Gene Messer Hyundai responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Comfortable wait and the service advisor was able to answer all my questions. The wait time was moderate. More

by dtillery948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 06, 2025 -

Gene Messer Hyundai responded

Hello, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2025

I recently had my car serviced here and was really impressed! The customer service was excellent everyone was friendly, helpful, and professional. They were fast, efficient, and made the whole process More

by faith.rios022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Jul 01, 2025 -

Gene Messer Hyundai responded

Hi, thank you for taking the time to leave a review for us at Gene Messer Hyundai. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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