Gene Messer Hyundai

This dealership is the worst hyundai dealership around. If you have any new hyundai DO NOT BRING IT HERE. They told me “your car is so new and we havent seen any N-lines…so we wouldnt even know how to fix If you have any new hyundai DO NOT BRING IT HERE. They told me “your car is so new and we havent seen any N-lines…so we wouldnt even know how to fix it or go about fixing it.” As a hyundai dealership you would think they would be knowledgeable about the very brand they sell. I went in to get my bumper fixed due to the cheap plastic clips getting worn out over the couple months ive had my 2025 elantra N and they ended up saying they didnt have a solution. So they ended up pushing my hood down causing the front end to be all misaligned. They messed up my brand new vehicle and told me they didnt have a solution. Thanks Hyundai! More

The staff is always professional and courteous. Daniel was great to deal with today! Thank you! Daniel was great to deal with today! Thank you! More

Quality work did a great job of getting me back on the road! Was promised call backs over 2 days which I never received! I called them! No answer first day and received my car on the second day! Suppo road! Was promised call backs over 2 days which I never received! I called them! No answer first day and received my car on the second day! Suppose to receive a call when they get my recall parts in for trailer hitch, I have yet to receive! Guess I will have to do the calling, yet again! More

The girls are always to helpful. Everyone is good to us, our shuttle guy is always fun to be with, in and out in 30 minutes problem solved, thank you all Everyone is good to us, our shuttle guy is always fun to be with, in and out in 30 minutes problem solved, thank you all More

I got a flat tire on my leased vehicle and this was by far the WORST service experience I've experienced. This will absolutely impact my decision if I decide to continue leasing with Hyundai in the future far the WORST service experience I've experienced. This will absolutely impact my decision if I decide to continue leasing with Hyundai in the future. I was left without a car for 4 days with no resolution!! That is completely unacceptable! They claimed they only get 18 loaner vehicles and all were out but they usually have 25 + people needing service/day. Corporate needs to add additional loaners bc in this day and age going without a car is not realistic! The communication from service was also horrible. They had a text only thread, you couldn't call this line. When I did call it took forever to get answers. There was no final text or confirmation that my car was ready. Extremely terrible communication and service! More

Communication was horrible! It was impossible to get thru the service center and if u were lucky to get thru, they would never answer your call! My contact person never returned It was impossible to get thru the service center and if u were lucky to get thru, they would never answer your call! My contact person never returned my messages, did not return my calls. Was not happy with them at all! More

Daniel Enrique was the service advisor and he was awesome!! So helpful and informative! My wait was a little longer than expected but Daniel was so helpful and apologetic for the wait. Gene Messer is awesome!! So helpful and informative! My wait was a little longer than expected but Daniel was so helpful and apologetic for the wait. Gene Messer is the best dealership hands down! They have been taking care of my tuscon since I bought it and I will continue going to them! More

They are very helpful and professional. They explain everything where I could understand. I was lost when I got there , the lady I spoke with was very helpful. The person that did my oil ch They explain everything where I could understand. I was lost when I got there , the lady I spoke with was very helpful. The person that did my oil change was patient with me . More

Gene Messer Hyundai did a great job servicing my vehicle, and was very professional too. and was very professional too. More