Gene Messer Ford of Amarillo

Easy drop off and good service Friendly greetings. Addressed all my concerns and said it was taken care. We'll see if my tires are ok. Aired the tire up to 38 lbs. Thought smaller v Friendly greetings. Addressed all my concerns and said it was taken care. We'll see if my tires are ok. Aired the tire up to 38 lbs. Thought smaller vehicles were supposed to be 35. Love my Lincoln More

Very good service, friendly & kept me updated. My expedition was there for three weeks . Kept me updated as soon as they found out the problem & what was going on. Had to work with Ford hotline as My expedition was there for three weeks . Kept me updated as soon as they found out the problem & what was going on. Had to work with Ford hotline as the issues were very not common . This added to the length of time they had it. More

The service manager was always willing to help They did their best to have my car fixed quick. I'm glad that they understood the real need I had for the car because my daughter is working They did their best to have my car fixed quick. I'm glad that they understood the real need I had for the car because my daughter is working More

Excellence service Gene Messer of Amarillo is helpful in purchasing servicing your vehicle. When you are purchasing they explain everything to you and don't try to make Gene Messer of Amarillo is helpful in purchasing servicing your vehicle. When you are purchasing they explain everything to you and don't try to make you purchase they work with you to give you the best deal you are entitled too. When your car needs to be serviced I wouldn't trust anyone else they take care if you and make you aware of what they are doing. I would not go anywhere else to purchase or service a vehicle. I highly recommend Gene Messer of Anarillo More

recall on my vehicle Jimmy,the service rep, was very helpful, froendly, and efficient. I,will definitely go back for my auto service needs. Very good service overall. Tha Jimmy,the service rep, was very helpful, froendly, and efficient. I,will definitely go back for my auto service needs. Very good service overall. Thank you More

Prompt service work We were experiencing engine problems with a F350 6.0L diesel. Showed up on Saturday early afternoon for oil and all filters. That didn't correct the p We were experiencing engine problems with a F350 6.0L diesel. Showed up on Saturday early afternoon for oil and all filters. That didn't correct the problem; service writer got us setup for first thing Monday morning. Had experienced diesel tech and was completed and out the door the same day. Explained the problem early, and I made the decision to "over fix", as I am a pro preventive maintenance type person. Work has a good warranty at any Ford facility. Bad part, as with all dealers nationwide, I feel is the overpricing of both product and services. That's the only negative about the entire experience with this dealer. Great people, very nice facility, clean, accommodating. That's worth a bunch. More

Service department Clean, prompt and friendly. I plan to do my future business here. I've also used their parts department and the friendliness and helpfulness is worth Clean, prompt and friendly. I plan to do my future business here. I've also used their parts department and the friendliness and helpfulness is worth coming back for. More

Gene Messer Amarillo I have brought 2 Lincoln MKX s from the Amarillo location and have them serviced there as well. Usually the service is great but was disappointed this I have brought 2 Lincoln MKX s from the Amarillo location and have them serviced there as well. Usually the service is great but was disappointed this week when I had oil changed and tires rotation I waited 4 hours then had to ask only to find out my car had been ready for some time and my service person did know and hadn't checked on it. He had the keys on his counter. Better luck next time More

The service is great I took our car to have a key reprogrammed and I less than a hour it was done and I thought about it our other car was totaled over at the body shop an I took our car to have a key reprogrammed and I less than a hour it was done and I thought about it our other car was totaled over at the body shop and asked if they could switch the tires from one to the other and they went and got my car from the body shop and changed them out for me And P.S the donuts where great More

Refreshing experience Gina was a breath of fresh air, every person that I dealt with on this purchase was incredibly friendly. A really great experience from start to finis Gina was a breath of fresh air, every person that I dealt with on this purchase was incredibly friendly. A really great experience from start to finish. I highly recommend this dealership! More