Gene Messer Ford of Amarillo

Service experience today was awesome. My service advisor Jeremy, met me at the door when I walked in. Called me in 2 hours that my car was ready. Offered to deliver my vehicle. Very impr My service advisor Jeremy, met me at the door when I walked in. Called me in 2 hours that my car was ready. Offered to deliver my vehicle. Very impressed today! More

Associate was courteous, knowledge, professional. Service completed in a reasonable amount of time. Facility was clean. Service completed in a reasonable amount of time. Facility was clean. More

Amazing service department with super knowledgeable staff they did a perfect diagnosis and promt repair they did a perfect diagnosis and promt repair More

Had a truck breakdown on long drive home from Colorado to DFW. JC and the service team were really on the ball. They stayed open to let me park it in the lot and troubleshot it 1st thing Saturday morning it DFW. JC and the service team were really on the ball. They stayed open to let me park it in the lot and troubleshot it 1st thing Saturday morning it was a freak incident where key chip lost it’s programming on the road and killed the truck. Yeah that is concerning but the service dept was very attentive and communicative More

Took my car in for a recall and cruise control issue. Jeremy was courteous and got right on getting the repairs done. Jeremy was courteous and got right on getting the repairs done. More

I experienced an issue with my car and the car engine light came on. Called the dealership to ask if I could take it in and to check if it was under warranty. They were very helpful and got us scheduled light came on. Called the dealership to ask if I could take it in and to check if it was under warranty. They were very helpful and got us scheduled to drop it off. The service advisor Jeremy was very kind and answered our questions and had us feel at ease. Called to update us on the diagnosis and got our car all fixed up. We are so happy to have got the issue covered under warranty and running back to new. More

My rep was very knowledgeable and helpful and made good suggestions for my next visit suggestions for my next visit More

Always get prompt,friendly, service. Employees are always very proactive in addressing my needs and concerns. Employees are always very proactive in addressing my needs and concerns. More

Salesman was very pleasant to work with as well as everyone there. Just seemed we waited extra long on paperwork. But would do business there again. everyone there. Just seemed we waited extra long on paperwork. But would do business there again. More

Service department is outstanding. I received personalized service from the moment I called until my car was ready. Throughout the day I was updated on progress and they made the entir I received personalized service from the moment I called until my car was ready. Throughout the day I was updated on progress and they made the entire process easy for me. I’ll definitely return and also recommend to others. More