Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Gene Messer Ford of Amarillo

Overview Reviews (632)

Gene Messer Ford of Amarillo

Name: Gene Messer Ford of Amarillo
Address: 3400 Soncy Rd., Amarillo, TX, 79119, US
Telephone: (806) 355-7471
Rating: 4.7

4.7

632 Reviews

3400 Soncy Rd., Amarillo, Texas 79119

Directions Directions

Sales: (806) 355-7471

Service: (806) 355-7471

Parts: (806) 355-7471

Contact Dealership

Gene Messer Ford of Amarillo

Amarillo, TX

Overview

Reviews

4.7

632 Reviews

Call Dealership (806) 355-7471

View Awards

3400 Soncy Rd.

Amarillo, TX

79119

Directions

4.7

632 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Overview Reviews (632)

Contact Gene Messer Ford of Amarillo

Sales: (806) 355-7471

Service: (806) 355-7471

Parts: (806) 355-7471

Call (806) 355-7471

Name

Mobile Number or Email

Error in sending request, please try again.

Message (Optional)

Select a Salesperson (Optional)

Contact Dealership

Filter Reviews by Keyword

car service truck customer service buying experience service department inspection oil change phone call

By Type

Showing 632 reviews

July 04, 2023

SALES VISIT - USED

We purchased a 2021 F150 Limited and Todd was great to deal with. They went over the truck with a fine tooth comb to make sure it was in perfect condition before we took it home! Todd even got us a vehicl deal with. They went over the truck with a fine tooth comb to make sure it was in perfect condition before we took it home! Todd even got us a vehicle to use while they detailed the truck. More

by Wesley A

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Todd

Report | Print

Jul 06, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

SALES VISIT - NEW

Very nice people and got a good deal on my ford F-150. And good place And good place More

by Johnsoncarter2003

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Tyler

Report | Print

Jul 07, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 03, 2023

SERVICE VISIT

Always get fast service and great customer service! ! Definitely considering buying a vehicle here! In the near future ! Definitely considering buying a vehicle here! In the near future More

by rockyisremembered

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Don’t remember

Report | Print

Jul 06, 2023 -

Gene Messer Ford of Amarillo responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

July 02, 2023

SERVICE VISIT

Had just a basic oil and filter change and as usual it was flawless. Good customer service and liked the video description of what was done and what needed to be replaced. Thanks gene messer for a painles was flawless. Good customer service and liked the video description of what was done and what needed to be replaced. Thanks gene messer for a painless experience. Will definitely return. More

by jdevo79

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Dawn Wall

Report | Print

Jul 04, 2023 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience!

June 30, 2023

SERVICE VISIT

They have taken good care of my vehicles and have great personnel that have become my friends personnel that have become my friends More

by richardhefley

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

J C Ahrens

Report | Print

Jul 28, 2023 -

Gene Messer Ford of Amarillo responded

We appreciate your positive review about your recent experience with us!

June 29, 2023

SERVICE VISIT

Service is the worst. Make an appointment for no reason. Rude customer service. Would recommend using someone else for service. Make an appointment for no reason. Rude customer service. Would recommend using someone else for service. More

by danddmattressco

Service Price Transparency

Recommend Dealer

Employees Worked With

Can’t rem

Report | Print

Jul 10, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Shane Qualls General Manager 806-355-7471

June 28, 2023

SERVICE VISIT

The special benefits offered to Lincoln owners were not available to me which was disappointing. Pickup and delivery with a loaner car sounded great, however I only got the pickup of my car! available to me which was disappointing. Pickup and delivery with a loaner car sounded great, however I only got the pickup of my car! More

by danmax1329

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeremy Chastain

Report | Print

Jul 13, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2023

SALES VISIT - NEW

Outstanding service by a well groomed team. Jared,Cody,Dustin. All around great service. RECOMMEND Jared,Cody,Dustin. All around great service. RECOMMEND More

by djmontoya2105

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Jared, Cody, Dustin

Report | Print

Jun 28, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words for our staff, we appreciate it!

June 26, 2023

SERVICE VISIT

New Lincoln tech at the dealership. Excellent, polite and proactive. Very nice change as far as service department. Excellent, polite and proactive. Very nice change as far as service department. More

by arrty

Service Price Transparency

Recommend Dealer

Yes

Employees Worked With

Jeremy

Report | Print

Jun 27, 2023 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 23, 2023

SERVICE VISIT

Service is always great and dependable in a timely manner. The customer is always right! manner. The customer is always right! More

by nlwinegarner

Recommend Dealer

Yes

Employees Worked With

Ryan Either

Report | Print

Jun 27, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Gene Messer Ford of Amarillo

Gene Messer Ford of Amarillo Awards Awards

Showing 632 reviews

Map and Directions to Gene Messer Ford of Amarillo