Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
632 Reviews
Call Dealership (806) 355-7471
View Awards

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 632 reviews

July 17, 2023

Great service and courteous. Very fast turn around and low cost. Comprehensively checked the vehicle. More

by jasperjan614
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name, but very helpful.
Report | Print
Jul 27, 2023 -

Gene Messer Ford of Amarillo responded

We appreciate your positive review about your recent experience with us!

July 15, 2023

Received flyer in the mail for a $19. 00 oil change. Took my car in and they charge me $44.00. Advisor took it upon himself to upgrade the oil filter. I hope Gene appreciated the extra $24 More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Never got his name.
Report | Print
July 15, 2023

Absolutely amazing customer service,know how, and respect and understanding. Will definitely be back to purchase my future Vehicles here. Chris our salesman was completely understanding throughout the entire More

by jdjunell86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Jack
Report | Print
Aug 14, 2023 -

Gene Messer Ford of Amarillo responded

Our top priority is to ensure our customers are completely satisfied with our services. We apologize for any inconvenience you may have had with your visit, but we are glad to hear that Chris and our sales staff went over and beyond to resolve the issue to your satisfaction. Thank you for taking the time to share your review with us, and we will look for the opportunity to assist you again in the future. Congratulations on your new Ford!

July 12, 2023

Replaced a defective light assembly under warranty without any questions. Was done timely and professionally. More

by sandistan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Brett
Report | Print
Jul 27, 2023 -

Gene Messer Ford of Amarillo responded

We're happy to hear you had such a positive experience with our service!

July 11, 2023

Jeremy made it easy to get service this time. And it was very fast. Thanks More

by Rene361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jul 27, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for taking the time to leave a review for us at Gene Messer Ford Amarillo. We're happy we could meet your expectations!

July 10, 2023

Jeremy is top notch in quality customer care. Went above and beyond my expectations in taking care of my Aviator. More

by MkaAmarillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Aug 07, 2023 -

Gene Messer Ford of Amarillo responded

We're happy to hear you had such a positive experience with our team!

July 08, 2023

Polite listen to your concerns return vehicle cleaner than what you left it willing to go extra mile More

by Gpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn, Rudy, JC
Report | Print
Aug 03, 2023 -

Gene Messer Ford of Amarillo responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 07, 2023

I have used Gene Messer Ford for 14 years and I’ve never had a problem More

by brhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Wall
Report | Print
Jul 28, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for taking the time to leave a review for us at Gene Messer Ford Amarillo. We're happy we could meet your expectations!

July 07, 2023

Best of the best! !! Did all that was promised . Efficient, professional & prompt! Appreciated Jeremy Chastain’s assistance; it was invaluable! More

by Adelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Report | Print
Aug 07, 2023 -

Gene Messer Ford of Amarillo responded

Adelle, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo.

July 07, 2023

The dealer worked very hard to get me into a vehicle with a very low down payment and kinda fair credit More

by Amcaldwell73
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jameson
Report | Print
Aug 07, 2023 -

Gene Messer Ford of Amarillo responded

We are pleased to hear you had a great sales experience at Gene Messer Ford! CONGRATULATIONS on your new purchase! We appreciate your business as well as your Five Star review! It was our pleasure and we look forward to assisting you again.

1
...
53
54
55
...
64